At a Glance
- Tasks: Lead a dynamic team, manage branch operations, and enhance customer experience.
- Company: Join Eurocell, the market leader in uPVC products with a vibrant culture.
- Benefits: Competitive salary, bonus potential, healthcare plan, and generous holiday allowance.
- Why this job: Make an impact by driving sales and delivering exceptional customer service.
- Qualifications: Strong leadership skills and experience in management, ideally in retail or trade.
- Other info: Great career growth opportunities and a supportive work environment.
The predicted salary is between 30000 - 40000 £ per year.
Hours: 44 per week - Permanent role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday rota.
Salary: £30,296 basic salary per year. Bonus/OTE: Realistic total earning potential up to £40,280 per year.
Benefits: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount.
Base: Site Based.
Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset; we are successful, dynamic, ambitious and looking for great team players to grow with us.
What Our Branch Managers Do
- Lead their Branch, and use their team management skills to lead and develop a small team.
- Ensure their Branch operates as effectively as possible.
- Develop relationships with their customers, and enhance the sales and customer experience within the branch.
- Manage day to day Branch operations and the branch team in order to deliver excellence.
- Manage team absences and deployment.
- Support the regional teams with recruitment.
- Provide exceptional customer service and operational standards and ensure Branch sales targets are achieved.
- Support training and maintain training records for Branch staff.
What We Need From Our Branch Managers
- Our Branch Managers are hands-on, lead by example, and are focused on driving their team to reach sales and branch targets.
- Passion and energy to deliver exceptional customer service and achieve business targets.
- A customer focused approach, happy to serve customers and proactively engage with potential future customers.
- A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy.
- Good organisational skills, drive and leadership abilities to manage a Branch effectively.
- A full and valid driving license is essential; strong management skills and experience of leading a team.
- Experience within a similar management role ideally in a trade / builders merchant / retail, glazing or uPVC environment could be a distinct advantage.
What We Offer Our Branch Managers
- You will be rewarded with a very competitive basic salary.
- An excellent monthly bonus scheme.
- 25 days holiday, plus statutory holidays - normally 33 days in total each year.
- Free Healthcare plan for all employees.
- Enhanced Maternity and Paternity benefit.
- Free Life Assurance Plan of 3x your Annual Salary.
- Christmas shutdown.
- Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success.
- Company Pension Plan.
- Employee discount on Eurocell products.
- Discounts across many well-known online and high street retailers.
- A blend of training, including e-learning and on the job training to help your career development.
- Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it.
- Colleague Referral Programme; we pay you for successfully referring people to join our team.
- Excellent opportunities to grow with us, and progress your career.
Branch Manager in London employer: Eurocell PLC
Contact Detail:
Eurocell PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager in London
✨Tip Number 1
Get to know the company inside out! Research Eurocell's values, products, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to team management and customer service. Think about examples from your past experiences that showcase your leadership skills and how you’ve driven sales.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Branch Manager in London
Some tips for your application 🫡
Show Your Leadership Skills: As a Branch Manager, we want to see your leadership style shine through in your application. Share examples of how you've led teams in the past and how you can bring that energy to our branch.
Highlight Customer Focus: We’re all about exceptional customer service! Make sure to include any experiences where you’ve gone above and beyond for customers. This will show us that you’re the right fit for our team.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your skills and experiences relevant to the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Eurocell PLC
✨Know Your Branch Inside Out
Before the interview, make sure you research Eurocell thoroughly. Understand their products, services, and market position. Being able to discuss how you can lead a branch effectively with this knowledge will impress the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Highlight your ability to motivate staff, manage absences, and drive sales. Use specific metrics or achievements to demonstrate your impact as a leader.
✨Customer Service is Key
Be ready to discuss your approach to customer service. Share experiences where you went above and beyond for customers, and how you plan to enhance the customer experience at Eurocell. This role is all about ensuring customers leave happy!
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the branch's current challenges, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.