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For Companies At a Glance
- Tasks: Assist customers at the trade counter and deliver products with our vehicles.
- Company: Join Eurocell, a leading name in the uPVC building industry.
- Benefits: Enjoy competitive salary, healthcare plan, and generous holiday allowance.
- Why this job: Be part of a dynamic team and make a real impact on customer satisfaction.
- Qualifications: Full driving licence required; experience in retail or trade is a plus.
- Other info: Flexible hours, excellent career growth, and a supportive work environment.
The predicted salary is between 27936 - 31536 £ per year.
Responsibilities
- Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day-to-day branch operations.
- Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers.
- Provide exceptional customer service and support to new and existing customers.
- Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans.
- Responsible for route planning, safe driving and keeping the Company vehicle clean.
- Supporting the Branch Manager with actions and activities on time, in full.
- Compliance with Health and Safety, company policies and procedures.
- Ensure excellence in customer service, operational standards and Branch sales targets are achieved.
- Support the delivery of sales targets whilst developing and maintaining positive customer relationships.
- Assist with the delivery of branch operations.
- Provide support and assistance to Branch colleagues as required.
- Maintain branch standards – including warehouse and stock management, front of house cleanliness and point of sale.
- Passion and energy to deliver exceptional customer service and achieve business targets.
- A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers.
- A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy.
Qualifications
- Good organisational skills, with ability to prioritise and use own initiative.
- Confident IT user, with experience of MS Office and industry standard software e.g. SAP.
- A full and valid driving licence is essential, and a FLT licence could be a distinct advantage.
- Previous branch stock take experience could be a distinct advantage.
- Comfortable to work in a small team and on occasion, alone.
- Experience within a similar role ideally in a trade/builders merchant/retail, glazing or uPVC environment could be a distinct advantage.
Hours & Salary
- HOURS: 22 per Week – Permanent Role, Between 7am – 4:30pm, Monday to Friday, 8am – 12pm on a Saturday Rota.
- SALARY: £27,936 basic salary per year; Pro-Rata BONUS/OTE: Realistic total earning potential up to £31,536 per year; Pro-Rata.
Benefits
- We have a Christmas shutdown period.
- We only work occasional Saturdays, on a rota basis.
- We don't open our branches on Sundays.
- Our branches close at 4:30pm during the week, we support your work/life balance!
- We offer a FREE Healthcare plan for all our employees.
- Exceptional monthly Branch Bonus.
- Industry leading induction and training programmes.
- Excellent opportunities to grow with us, and progress your career.
- You will be rewarded with a very competitive basic salary.
- An excellent monthly bonus scheme.
- 25 days holiday, plus statutory holidays – normally 33 days total each year.
- Free Healthcare plan for all employees.
- Enhanced Maternity and Paternity benefit.
- Free Life Assurance Plan of 3x your Annual Salary.
- Christmas shutdown.
- Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success.
- Company Pension Plan.
- Employee discount on Eurocell products.
- Discounts across many well-known online and high street retailers.
- A blend of training, including E-learning and on-the-job training to help your career development.
- Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it.
- Colleague Referral Programme; we pay you for successfully referring people to join our team.
- Excellent opportunities to grow with us, and progress your career.
Trade Counter Assistant/Driver in Leek Wootton employer: Eurocell PLC
Contact Detail:
Eurocell PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant/Driver in Leek Wootton
✨Tip Number 1
Get to know the company inside out! Before your interview, check out Eurocell's website and social media. Understanding their products and values will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the Trade Counter Assistant role, especially your customer service skills and driving experience.
✨Tip Number 3
Show off your personality! When you meet the team, let your passion for customer service shine through. Share examples of how you've gone above and beyond for customers in the past – it’ll make you memorable!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you on their radar.
We think you need these skills to ace Trade Counter Assistant/Driver in Leek Wootton
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application: Make sure to tailor your application to the Trade Counter Assistant/Driver role. Highlight your relevant experience, especially in customer service and driving, and show us how you meet the qualifications listed in the job description.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the important bits!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Eurocell PLC
✨Know Your Products
Familiarise yourself with the products Eurocell offers, especially uPVC items. Being able to confidently discuss product features and benefits will impress your interviewers and show that you're ready to engage with customers.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about situations where you went above and beyond for a customer, as this role heavily focuses on maintaining positive customer relationships.
✨Show Off Your Driving Skills
Since driving is a key part of the job, be ready to discuss your driving experience. Highlight your full and valid driving licence, and if you have an FLT licence, mention it! Safety and route planning are crucial, so any relevant experience will be a plus.
✨Be a Team Player
This role involves working closely with the Branch Manager and colleagues. Share examples of how you've successfully collaborated in a team environment, and express your enthusiasm for supporting others to achieve branch goals.
