Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers at the trade counter and deliver products with our vans.
- Company: Join Eurocell, a leading company in uPVC products with a dynamic team.
- Benefits: Competitive salary, bonus potential, healthcare plan, and discounts.
- Why this job: Make a real impact while enjoying a great work/life balance.
- Qualifications: Customer-focused attitude, valid driving license, and good organisational skills.
- Other info: Exciting career growth opportunities and supportive training programmes.
ROLE: Trade Counter Assistant / Driver
While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.
HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota
SALARY: £27,936 basic salary per year
BONUS/OTE: Realistic total earning potential of up to £31,536 per year
BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount
BASE: Site Based
Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us.
Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways:
- We have a Christmas shutdown period
- We only work occasional Saturdays, on a rota basis
- We don’t open our branches on Sundays
- Our branches close at 4:30pm during the week, we support your work/life balance!
- We offer a FREE Healthcare plan for all our employees
- Exceptional monthly Branch Bonus
- Industry leading induction and training programmes
- Excellent opportunities to grow with us, and progress your career
Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell.
WHAT OUR TRADE COUNTER ASSISTANTS DO:
- Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations
- Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers
- Provide exceptional customer service and support to new and existing customers
- Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans
- Responsible for route planning, safe driving and keeping the Company vehicle clean
- Supporting the Branch Manager with actions and activities on time, in full
- Compliance with Health and Safety, company policies and procedures
- Ensure excellence in customer service, operational standards and Branch sales targets are achieved
- Support the delivery of sales targets whilst developing and maintaining positive customer relationships
- Assist with the delivery of branch operations
- Provide support and assistance to Branch colleagues as required
- Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale
WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS:
- Passion and energy to deliver exceptional customer service and achieve business targets
- A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers
- A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy
- Good organisational skills, with ability to prioritise and use own initiative
- Confident IT user, with experience of MS Office and industry standard software eg SAP
- A full and valid driving license is essential, and a FLT licence could be a distinct advantage
- Previous branch stock take experience could be a distinct advantage
- Comfortable to work in a small team and on occasion, alone
- Experience within a similar role ideally in a trade / builders merchant / retail, glazing or uPVC environment could be a distinct advantage
WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS:
- You will be rewarded with a very competitive basic salary
- An excellent monthly bonus scheme
- 25 days holiday, plus statutory holidays - normally 33 days in total each year
- Free Healthcare plan for all employees
- Enhanced Maternity and Paternity benefit
- Free Life Assurance Plan of 3x your Annual Salary
- Christmas shutdown
- Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success
- Company Pension Plan
- Employee discount on Eurocell products
- Discounts across many well-known online and high street retailers
- A blend of training, including e-learning and on the job training to help your career development
- Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it
- Colleague Referral Programme; we pay you for successfully referring people to join our team
- Excellent opportunities to grow with us, and progress your career
Trade Counter Assistant / Driver in Gloucester employer: Eurocell PLC
Contact Detail:
Eurocell PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant / Driver in Gloucester
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Eurocell. Understand their products, values, and what makes them tick. This will not only impress your interviewers but also help you tailor your answers to show you're the perfect fit.
✨Tip Number 2
Show off those soft skills! As a Trade Counter Assistant, you'll need to be customer-focused and a team player. During your interview, share examples of how you've gone above and beyond for customers or worked well in a team. We love hearing about real experiences!
✨Tip Number 3
Be ready to chat about your driving experience! Since this role involves driving, make sure you can discuss your driving history confidently. Highlight any relevant experience with route planning or vehicle maintenance to show you're up for the task.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready. This shows your interest in the role and helps you figure out if Eurocell is the right place for you. Plus, it’s a great way to engage with your interviewers!
We think you need these skills to ace Trade Counter Assistant / Driver in Gloucester
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for customer service shine through! We want to see that you’re not just looking for a job, but that you genuinely care about helping customers and making their experience great.
Tailor Your CV: Make sure your CV is tailored to the Trade Counter Assistant role. Highlight any relevant experience in sales or customer service, and don’t forget to mention your driving skills if you have them. We love seeing how your background fits with what we do!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff without unnecessary fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Eurocell PLC
✨Know Your Products
Before the interview, brush up on your knowledge of uPVC products and the building industry. Being able to confidently discuss these topics will show that you're genuinely interested in the role and can communicate effectively with customers.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went the extra mile for a customer. This will demonstrate your passion for delivering great service, which is key for this role.
✨Demonstrate Team Spirit
Since this role involves working closely with a team, be ready to share instances where you've successfully collaborated with others. Highlight your ability to support colleagues and contribute positively to a team environment, as this is something Eurocell values highly.
✨Be Ready to Discuss Logistics
As a Trade Counter Assistant/Driver, you'll need to manage deliveries and route planning. Be prepared to talk about any relevant experience you have with driving, logistics, or stock management. Showing that you understand the importance of these tasks will set you apart from other candidates.
