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- Tasks: Assist customers at the trade counter and deliver products with our vehicles.
- Company: Join Eurocell, a leading name in uPVC products with a dynamic team culture.
- Benefits: Enjoy a competitive salary, bonus potential, free healthcare, and 25 days holiday.
- Why this job: Make a real impact in a hands-on role while enjoying work/life balance.
- Qualifications: Passion for customer service, good organisational skills, and a valid driving licence.
- Other info: Great career growth opportunities and industry-leading training programmes.
The predicted salary is between 26000 - 30000 £ per year.
ROLE: Trade Counter Assistant
HOURS: 44 per Week - Permanent Role
SALARY: £26,000 basic salary per year
BONUS: Realistic total earning potential of up to £30,000 per year
Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways:
- We have a Christmas shutdown period
- We only work occasional Saturdays, on a rota basis
- We don’t open our branches on Sundays
- Our branches close at 4:30pm during the week, we support your work/life balance!
We offer a FREE Healthcare plan for all our employees
Exceptional monthly Branch Bonus
Industry leading induction and training programmes
Excellent opportunities to grow with us, and progress your career
Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell.
HERE'S WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS:
- You will be rewarded with a very competitive basic salary of £26,000 per year
- An excellent monthly bonus scheme, which added to your salary would be up to £30,000 per year
- 25 days holiday, plus statutory holidays - normally 33 days in total each year
- Free Healthcare plan for all employees
- Enhanced Maternity and Paternity benefit
- Free Life Assurance Plan of 3x your Annual Salary
- Christmas shutdown
- Saturdays only on a rota, and no Sunday working!
- Our branches close at 4:30pm during the week, we respect your work/life balance!
- Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success
- Company Pension Plan
- Employee discount on Eurocell products
- Discounts across many well-known online and high street retailers
- A blend of training, including e-learning and on the job training to help your career development
- Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it
- Colleague Referral Programme; we pay you for successfully referring people to join our team
- Excellent opportunities to grow with us, and progress your career
- Industry leading induction and training programmes
WHAT OUR TRADE COUNTER ASSISTANTS DO:
- Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations
- Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers
- Provide exceptional customer service and support to new and existing customers
- Picking, loading and delivering products to customers via Eurocell’s 3.5 tonne flatbed trucks and LWB vans
- Responsible for route planning, safe driving and keeping the Company vehicle clean
- Supporting the Branch Manager with actions and activities on time, in full
- Compliance with Health and Safety, company policies and procedures
- Ensure excellence in customer service, operational standards and Branch sales targets are achieved
- Support the delivery of sales targets whilst developing and maintaining positive customer relationships
- Assist with the delivery of branch operations
- Provide support and assistance to Branch colleagues as required
- Maintaining branch standards - including warehouse and stock management, front of house cleanliness and point of sale
WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS:
- Passion and energy to deliver exceptional customer service and achieve business targets
- A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers
- A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy
- Good organisational skills, with ability to prioritise and use own initiative
- Confident IT user, with experience of MS Office and industry standard software eg SAP
- A full and valid driving license is essential, and a FLT licence could be a distinct advantage
- Previous branch stock take experience could be a distinct advantage
- Comfortable to work in a small team and on occasion, alone
- Experience within a similar role ideally in a trade/builders merchant/retail, glazing or uPVC environment could be a distinct advantage
Trade Counter Assistant / Driver in Edinburgh employer: Eurocell PLC
Contact Detail:
Eurocell PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant / Driver in Edinburgh
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Eurocell and their products. This will not only help you answer questions better but also show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills and experiences align with what they’re looking for in a Trade Counter Assistant.
✨Tip Number 3
Show off your customer service skills! Be ready to share examples of how you've gone above and beyond for customers in the past. Eurocell values exceptional service, so let them see your passion!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch and keeps you fresh in their minds. Plus, it shows you’re keen on the role!
We think you need these skills to ace Trade Counter Assistant / Driver in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Trade Counter Assistant role. Highlight any customer service experience and relevant driving qualifications to catch our eye!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to show us your passion for customer service and how you can contribute to our team. Keep it friendly and professional, just like we are at StudySmarter.
Show Off Your Skills: Don’t forget to mention your organisational skills and any IT experience you have. We love candidates who can juggle tasks and use tech effectively, so let us know what you've got!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Eurocell PLC
✨Know Your Products
Familiarise yourself with the uPVC products Eurocell offers. Being able to confidently discuss product features and benefits will show your enthusiasm and knowledge, which is crucial for a Trade Counter Assistant.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about situations where you went above and beyond to help a customer, as this role heavily focuses on delivering great service.
✨Showcase Your Driving Experience
Since driving is a key part of the job, be ready to discuss your driving history and any relevant experience with route planning or vehicle maintenance. A valid driving licence is essential, so highlight your reliability behind the wheel.
✨Emphasise Teamwork and Initiative
This role requires working closely with others, so share examples of how you've successfully collaborated in a team. Also, mention times when you've taken the initiative to solve problems or improve processes, as this shows you're proactive and engaged.
