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For Companies At a Glance
- Tasks: Lead a branch, manage a team, and enhance customer experience.
- Company: Eurocell is a market leader in uPVC products, valuing its people as its greatest asset.
- Benefits: Enjoy a competitive salary, healthcare plan, bonuses, and discounts on high street retailers.
- Why this job: Join a dynamic team with excellent career growth opportunities and a supportive work/life balance.
- Qualifications: Strong management skills, customer-focused approach, and relevant experience in a similar role required.
- Other info: Work Monday to Friday with occasional Saturdays; enjoy a Christmas shutdown.
The predicted salary is between 30000 - 40000 £ per year.
Overview
Role: Branch Manager
Hours: 44 per week – Permanent role, 7:00 am – 4:30 pm, Monday to Friday; 8:00 am – 12:00 pm on a Saturday rota
Salary: £30,296 basic salary per year
Bonus/OTE: Realistic total earning potential of up to £40,280 per year
Benefits: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount
Base: Site Based
Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us.
We are delighted to be recruiting a Trade Branch Manager to lead their own branch and team to deliver excellence. Our Trade Branch Managers develop strong relationships with their customers to enhance the customer experience, whilst driving sales and market share.
What Our Branch Managers Do
- Lead their Branch, and use their team management skills to lead and develop a small team
- Ensure their Branch operates as effectively as possible
- Develop relationships with their customers, and enhance the sales and customer experience within the branch
- Manage day to day Branch operations and the branch team in order to deliver excellence
- Manage team absences and deployment
- Support the regional teams with recruitment
- Provide exceptional customer service and operational standards and ensure Branch sales targets are achieved
- Support training and maintain training records for Branch staff
What We Need From Our Branch Managers
- Our Branch Managers are hands-on, lead by example, and are focused on driving their team to reach sales and branch targets
- Passion and energy to deliver exceptional customer service and achieve business targets
- A customer focused approach, happy to serve customers and proactively engage with potential future customers
- A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy
- Good organisational skills, drive and leadership abilities to manage a Branch effectively
- A full and valid driving license is essential; strong management skills and experience of leading a team
- Experience within a similar management role ideally in a trade / builders merchant / retail, glazing or uPVC environment could be a distinct advantage
What We Offer Our Branch Managers
- You will be rewarded with a very competitive basic salary
- An excellent monthly bonus scheme
- 25 days holiday, plus statutory holidays – normally 33 days in total each year
- Free Healthcare plan for all employees
- Enhanced Maternity and Paternity benefit
- Free Life Assurance Plan of 3x your Annual Salary and Christmas shutdown
- Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success
- Company Pension Plan
- Employee discount on Eurocell products
- Discounts across many well-known online and high street retailers
- A blend of training, including e-learning and on the job training to help your career development
- Care First Employee Assistance Programme, available 24/7 for confidential support and advice
- Colleague Referral Programme; we pay you for successfully referring people to join our team
- Excellent opportunities to grow with us, and progress your career
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Branch Manager employer: Eurocell PLC
Contact Detail:
Eurocell PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager
✨Tip Number 1
Familiarise yourself with Eurocell's products and services. Understanding the specifics of uPVC products will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Eurocell. They can provide valuable insights into the company culture and expectations for a Branch Manager, which can give you an edge during the selection process.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples that highlight your ability to drive sales and enhance customer experiences.
✨Tip Number 4
Research the latest trends in the building industry, especially related to trade and retail. Being knowledgeable about market dynamics will show your commitment to staying ahead and your capability to lead effectively.
We think you need these skills to ace Branch Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of a Branch Manager at Eurocell. Highlight your relevant experience in team management, customer service, and sales in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your leadership abilities, customer-focused approach, and any relevant industry experience to stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to drive sales. Use specific examples from your past roles to demonstrate how you can contribute to Eurocell's success.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Eurocell PLC
✨Showcase Your Leadership Skills
As a Branch Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led a team in the past, focusing on your management style and how you motivate others to achieve targets.
✨Emphasise Customer Service Experience
Customer satisfaction is key in this role. Be ready to discuss specific instances where you've gone above and beyond for customers, and how you plan to enhance the customer experience at Eurocell.
✨Understand the Business and Market
Familiarise yourself with Eurocell's products and the uPVC market. Showing that you understand the industry and can speak about current trends will impress your interviewers and demonstrate your commitment to the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think of scenarios related to team management, sales challenges, or customer complaints, and how you would handle them effectively.
