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- Tasks: Assist customers, manage sales, and deliver products while ensuring top-notch service.
- Company: Join Eurocell, a leading name in uPVC products with a dynamic team culture.
- Benefits: Competitive salary, bonus potential, healthcare plan, and generous holiday allowance.
- Why this job: Make a real impact in a supportive environment with great career growth opportunities.
- Qualifications: Customer-focused attitude, organisational skills, and a valid driving licence required.
- Other info: Enjoy a Christmas shutdown and flexible working hours for a better work/life balance.
The predicted salary is between 28740 - 36414 £ per year.
ROLE: Trade Counter Assistant / Driver
HOURS: 44 per Week, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Rota - Permanent Role
SALARY: £28,740 basic, plus 10% Zone Allowance, totalling £31,614 plus bonus Pro Rata
BONUS/OTE: Realistic total earning potential of up to £36,414 per year
BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount
BASE: Site Based
Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways:
- We have a Christmas shutdown period
- We only work occasional Saturdays, on a rota basis
- We don’t open our branches on Sundays
- Our branches close at 4:30pm during the week, we support your work/life balance!
We offer a FREE Healthcare plan for all our employees, exceptional monthly Branch Bonus, industry leading induction and training programmes, and excellent opportunities to grow with us, and progress your career. Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell.
WHAT OUR TRADE COUNTER ASSISTANTS DO:
- Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations.
- Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers.
- Provide exceptional customer service and support to new and existing customers.
- Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans.
- Responsible for route planning, safe driving and keeping the Company vehicle clean.
- Supporting the Branch Manager with actions and activities on time, in full compliance with Health and Safety, company policies and procedures.
- Ensure excellence in customer service, operational standards and Branch sales targets are achieved.
- Support the delivery of sales targets whilst developing and maintaining positive customer relationships.
- Assist with the delivery of branch operations.
- Provide support and assistance to Branch colleagues as required.
- Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale.
WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS:
- Passion and energy to deliver exceptional customer service and achieve business targets.
- A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers.
- A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy.
- Good organisational skills, with ability to prioritise and use own initiative.
- Confident IT user, with experience of MS Office and industry standard software eg SAP.
- A full and valid driving license is essential, and a FLT licence could be a distinct advantage.
- Previous branch stock take experience could be a distinct advantage.
- Comfortable to work in a small team and on occasion, alone.
- Experience within a similar role ideally in a trade/builders merchant/retail, glazing or uPVC environment could be a distinct advantage.
WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS:
- You will be rewarded with a very competitive basic salary.
- 10% Zone allowance.
- An excellent monthly bonus scheme.
- 25 days holiday, plus statutory holidays - normally 33 days in total each year.
- Free Healthcare plan for all employees.
- Enhanced Maternity and Paternity benefit.
- Free Life Assurance Plan of 3x your Annual Salary.
- Christmas shutdown.
- Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success.
- Company Pension Plan.
- Employee discount on Eurocell products.
- Discounts across many well-known online and high street retailers.
- A blend of training, including e-learning and on the job training to help your career development.
- Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it.
- Colleague Referral Programme; we pay you for successfully referring people to join our team.
- Excellent opportunities to grow with us, and progress your career.
Branch Supervisor in Beckenham employer: Eurocell PLC
Contact Detail:
Eurocell PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Supervisor in Beckenham
✨Tip Number 1
Get to know the company inside out! Research Eurocell's values, products, and recent news. This way, when you walk into that interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills and experiences align with the Trade Counter Assistant role – think customer service and teamwork!
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions count, and showing you care about your appearance reflects your attitude towards the job.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Branch Supervisor in Beckenham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service and sales shine through. We want to see that you’re not just looking for a job, but that you genuinely care about helping customers and achieving targets.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in trade or retail environments. Mention any specific skills or achievements that align with the role of Trade Counter Assistant, as this will help us see how you fit into our team.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and bullet points where necessary to make it easy for us to read. We appreciate applications that are well-structured and easy to follow!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Eurocell PLC
✨Know Your Products
Familiarise yourself with Eurocell's uPVC products and services. Being able to confidently discuss product features and benefits will show your passion for the role and impress the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Highlight situations where you went above and beyond to ensure customer satisfaction, as this is crucial for a Trade Counter Assistant.
✨Demonstrate Team Spirit
Since the role involves working closely with the Branch Manager and colleagues, be ready to discuss your experience in team settings. Share how you’ve contributed to team success and supported your peers in achieving goals.
✨Be Ready for Practical Scenarios
Expect questions that assess your problem-solving skills and ability to handle real-life scenarios, such as route planning or managing stock. Think through potential challenges you might face in the role and how you'd tackle them.
