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- Tasks: Assist customers at the trade counter and deliver products using company vehicles.
- Company: Eurocell is a leading stock market listed Plc in uPVC products for the building industry.
- Benefits: Enjoy a competitive salary, healthcare plan, bonuses, and discounts on high street retailers.
- Why this job: Join a dynamic team with excellent career growth opportunities and a supportive work/life balance.
- Qualifications: Passion for customer service, valid driving license, and experience in retail or trade preferred.
- Other info: Flexible hours with occasional Saturdays and a Christmas shutdown for better work-life balance.
The predicted salary is between 23900 - 27900 £ per year.
ROLE: Trade Counter Assistant / Driver
HOURS: 22 hours per Week, Monday, Wednesday and Friday 8am-3pm, Saturday's 8am-12noon - Permanent Role
SALARY: £27,936 basic salary per year Pro-Rata
BONUS/OTE: Realistic total earning potential of up to £31,536 per year Pro-Rata
BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount
BASE: Site Based
Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us.
Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways:
- We have a Christmas shutdown period
- We only work occasional Saturdays, on a rota basis
- We don't open our branches on Sundays
- Our branches close at 4:30pm during the week, we support your work/life balance!
- We offer a FREE Healthcare plan for all our employees
- Exceptional monthly Branch Bonus
- Industry leading induction and training programmes
- Excellent opportunities to grow with us, and progress your career
Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell.
WHAT OUR TRADE COUNTER ASSISTANTS DO:
- Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations
- Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers
- Provide exceptional customer service and support to new and existing customers
- Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans
- Responsible for route planning, safe driving and keeping the Company vehicle clean
- Supporting the Branch Manager with actions and activities on time, in full
- Compliance with Health and Safety, company policies and procedures
- Ensure excellence in customer service, operational standards and Branch sales targets are achieved
- Support the delivery of sales targets whilst developing and maintaining positive customer relationships
- Assist with the delivery of branch operations
- Provide support and assistance to Branch colleagues as required
- Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale
WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS:
- Passion and energy to deliver exceptional customer service and achieve business targets
- A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers
- A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy
- Good organisational skills, with ability to prioritise and use own initiative
- Confident IT user, with experience of MS Office and industry standard software eg SAP
- A full and valid driving license is essential, and a FLT licence could be a distinct advantage
- Previous branch stock take experience could be a distinct advantage
- Comfortable to work in a small team and on occasion, alone
- Experience within a similar role ideally in a trade/builders merchant/retail, glazing or uPVC environment could be a distinct advantage
WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS:
- You will be rewarded with a very competitive basic salary of £27,936 per year Pro-Rata
- An excellent monthly bonus scheme, which added to your salary would be up to £31,536 per year Pro-Rata
- 25 days holiday, plus statutory holidays - normally 33 days in total each year
- Free Healthcare plan for all employees
- Enhanced Maternity and Paternity benefit
- Free Life Assurance Plan of 3x your Annual Salary
- Christmas shutdown
- Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success
- Company Pension Plan
- Employee discount on Eurocell products
- Discounts across many well-known online and high street retailers
- A blend of training, including e-learning and on the job training to help your career development
- Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it
- Colleague Referral Programme; we pay you for successfully referring people to join our team
- Excellent opportunities to grow with us, and progress your career
We reserve the right to close this vacancy early. Therefore, if you are interested, please submit your application as early as possible.
Agency Applications outside PSL Agency Partners will not be considered. If agencies have an EXCEPTIONAL candidate that you feel we should know about, or believe that you can offer specialist expertise in a particular sector, we're happy to receive and review your PSL application via our Agency PSL Application.
Please note that we do not accept unsolicited calls or emails from agencies, please refer to our Agency Statement on our careers page.
Trade Counter Assistant / Driver in Slough, Berkshire employer: Eurocell Group PLC
Contact Detail:
Eurocell Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant / Driver in Slough, Berkshire
✨Tip Number 1
Familiarise yourself with Eurocell's products and services. Understanding the uPVC market and being able to discuss specific products confidently will impress during any informal chats or interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your passion for delivering exceptional service, which is key for this position.
✨Tip Number 3
If you have experience with route planning or driving a similar vehicle, be ready to discuss it. Highlighting your organisational skills and safe driving record can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying through our website.
We think you need these skills to ace Trade Counter Assistant / Driver in Slough, Berkshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and sales. Mention any previous roles in trade, retail, or uPVC environments to show you understand the industry.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for customer service and your ability to meet sales targets. Use specific examples from your past experiences to demonstrate how you can contribute to Eurocell's success.
Highlight Relevant Skills: Emphasise skills such as organisational abilities, IT proficiency, and driving experience. If you have a FLT licence or experience with stock management, make sure to mention these as they are advantageous for the role.
Show Enthusiasm: In your application, convey your enthusiasm for the role and the company. Mention why you want to work at Eurocell and how you align with their values of teamwork and customer focus.
How to prepare for a job interview at Eurocell Group PLC
✨Show Your Customer Service Skills
As a Trade Counter Assistant, exceptional customer service is key. Be prepared to share examples of how you've successfully engaged with customers in the past, demonstrating your ability to communicate product knowledge and resolve issues.
✨Demonstrate Your Hands-On Approach
This role requires a hands-on attitude. Highlight any previous experience where you took initiative in a similar environment, whether it was in sales, stock management, or driving. Show that you're ready to roll up your sleeves and get involved.
✨Know the Products
Familiarise yourself with uPVC products and the building industry. Research Eurocell's offerings and be ready to discuss how you can contribute to achieving sales targets through your product knowledge and customer interactions.
✨Emphasise Teamwork and Independence
The role involves working both in a team and occasionally alone. Prepare to discuss your experiences in both settings, showcasing your ability to collaborate effectively while also being self-sufficient when required.
