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- Tasks: Assist customers at the trade counter and deliver products as a driver.
- Company: Join Eurocell, a leading company in the building materials sector.
- Benefits: Enjoy a competitive salary, healthcare plan, and exclusive discounts.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: A valid driving licence and a passion for helping customers.
- Other info: Permanent role with flexible hours and great earning potential.
The predicted salary is between 21900 - 27600 £ per year.
ROLE: Trade Counter Assistant / Driver HOURS: 24 per Week – Permanent Role, Between 7am – 4:30pm, Monday to Friday, 8am – 12pm on a Saturday Rota SALARY: £27,936 basic salary per year Pro-Rata BONUS/OTE: Realistic total earning potential of up to £31,536 per year Pro-Rata BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don\’t open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell\’s 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards – including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays – normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Trade Counter Assistant / Driver employer: Eurocell Group PLC
Contact Detail:
Eurocell Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant / Driver
✨Tip Number 1
Get to know the company! Research Eurocell and understand their values and products. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to the Trade Counter Assistant role. Think about your past experiences and how they relate to the job, so you can confidently share your skills.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and appropriate for the role. A smart appearance shows that you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Trade Counter Assistant / Driver
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through. We want to see that you're excited about being a Trade Counter Assistant / Driver and how you can contribute to our team.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight relevant experience and skills that match what we're looking for. This helps us see why you're the perfect fit for the role!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to the facts about your experience and qualifications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Eurocell Group PLC
✨Know the Role Inside Out
Before your interview, make sure you understand what a Trade Counter Assistant/Driver does. Familiarise yourself with the daily tasks, such as assisting customers, managing stock, and driving duties. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves interacting with customers, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to help a customer, as this will demonstrate your suitability for the job.
✨Be Prepared for Practical Questions
Expect questions that assess your driving skills and knowledge of health and safety regulations. Brush up on relevant driving laws and any experience you have with vehicle maintenance. This will show that you take the driving aspect of the role seriously.
✨Dress the Part
Even though it’s a trade counter role, first impressions matter! Dress smartly but comfortably for your interview. This shows respect for the interviewers and indicates that you take the opportunity seriously. Plus, it’ll help you feel more confident!
