At a Glance
- Tasks: Assist customers at the trade counter and deliver products as a driver.
- Company: Join Eurocell, a leading stock market listed company in the building materials sector.
- Benefits: Enjoy a healthcare cash plan, life assurance, and exclusive staff discounts.
- Why this job: Gain valuable experience in a dynamic environment with great earning potential and a supportive culture.
- Qualifications: No specific qualifications required; just a positive attitude and willingness to learn.
- Other info: Permanent role with a structured work schedule, perfect for balancing work and study.
ROLE: Trade Counter Assistant / Driver
HOURS: 44 per Week – Permanent Role, Between 7am – 4:30pm, Monday to Friday, 8am – 12pm on a Saturday Rota
SALARY: £27,936 basic salary per year Pro-Rata
BONUS/OTE: Realistic total earning potential of up to £31,536 per year
BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount
BASE: Site Based
Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us.
Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways:
- We have a Christmas shutdown period
- We only work occasional Saturdays, on a rota basis
- We don\’t open our branches on Sundays
- Our branches close at 4:30pm during the week, we support your work/life balance!
- We offer a FREE Healthcare plan for all our employees
- Exceptional monthly Branch Bonus Industry leading induction and training programmes
- Excellent opportunities to grow with us, and progress your career
Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell.
WHAT OUR TRADE COUNTER ASSISTANTS DO:
- Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations
- Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers
- Provide exceptional customer service and support to new and existing customers
- Picking, loading and delivering products to customers via Eurocell\’s 3.5 tonne flatbed trucks and LWB vans
- Responsible for route planning, safe driving and keeping the Company vehicle clean
- Supporting the Branch Manager with actions and activities on time, in full
- Compliance with Health and Safety, company policies and procedures
- Ensure excellence in customer service, operational standards and Branch sales targets are achieved
- Support the delivery of sales targets whilst developing and maintaining positive customer relationships
- Assist with the delivery of branch operations
- Provide support and assistance to Branch colleagues as required
- Maintain branch standards – including warehouse and stock management, front of house cleanliness and point of sale
WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS:
- Passion and energy to deliver exceptional customer service and achieve business targets
- A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers
- A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy
- Good organisational skills, with ability to prioritise and use own initiative
- Confident IT user, with experience of MS Office and industry standard software eg SAP
- A full and valid driving license is essential, and a FLT licence could be a distinct advantage
- Previous branch stock take experience could be a distinct advantage
- Comfortable to work in a small team and on occasion, alone
- Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage
WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS:
- You will be rewarded with a very competitive basic salary
- An excellent monthly bonus scheme
- 25 days holiday, plus statutory holidays – normally 33 days in total each year
- Free Healthcare plan for all employees
- Enhanced Maternity and Paternity benefit
- Free Life Assurance Plan of 3x your Annual Salary
- Christmas shutdown
- Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success
- Company Pension Plan
- Employee discount on Eurocell products
- Discounts across many well-known online and high street retailers
- A blend of training, including e-learning and on the job training to help your career development
- Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it
- Colleague Referral Programme; we pay you for successfully referring people to join our team
- Excellent opportunities to grow with us, and progress your career
Trade Counter Assistant / Driver employer: Eurocell Group PLC
Contact Detail:
Eurocell Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant / Driver
✨Tip Number 1
Familiarise yourself with Eurocell's products and services. Understanding their offerings will not only help you in the interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience in customer service or retail, especially if it involves trade counter work. Be ready to discuss specific examples of how you've helped customers in the past.
✨Tip Number 3
Prepare to demonstrate your driving skills and knowledge of local routes. Since this role involves driving, being able to talk about your driving experience confidently can set you apart.
✨Tip Number 4
Show enthusiasm for teamwork and collaboration. As a Trade Counter Assistant, you'll be working closely with colleagues, so expressing your ability to work well in a team can make a positive impression.
We think you need these skills to ace Trade Counter Assistant / Driver
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Trade Counter Assistant / Driver. Highlight any specific skills or experiences you have that align with these duties.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in customer service and driving roles. Use keywords from the job description to demonstrate your suitability for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work for Eurocell and how your skills can contribute to their success.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Eurocell Group PLC
✨Know the Company
Before your interview, take some time to research Eurocell. Understand their products, values, and recent news. This will help you demonstrate your interest in the company and show that you're a good fit for their culture.
✨Highlight Relevant Experience
As a Trade Counter Assistant / Driver, you'll need to showcase any previous experience in customer service or driving. Be ready to discuss specific examples of how you've excelled in these areas and how they relate to the role you're applying for.
✨Demonstrate Your Communication Skills
In this role, you'll be interacting with customers regularly. Practice clear and confident communication during your interview. Use examples from past experiences where you effectively communicated with customers or team members.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the role, team dynamics, or company culture. This shows your enthusiasm and helps you determine if the job is right for you.