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- Tasks: Assist customers at the trade counter and deliver products with a company vehicle.
- Company: Join Eurocell, a leading name in uPVC products with a dynamic team culture.
- Benefits: Competitive salary, healthcare plan, generous holiday, and employee discounts.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Customer service passion, valid driving licence, and good organisational skills.
- Other info: Exciting career growth opportunities and a friendly team atmosphere.
ROLE: Trade Counter Assistant / Driver
HOURS: 22 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota
SALARY: £27,936 basic salary per year Pro-Rata
BONUS/OTE: Realistic total earning potential of up to £31,536 per year Pro-Rata
BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount
BASE: Site Based
Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us.
Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways:
- We have a Christmas shutdown period
- We only work occasional Saturdays, on a rota basis
- We don’t open our branches on Sundays
- Our branches close at 4:30pm during the week, we support your work/life balance!
- We offer a FREE Healthcare plan for all our employees
- Exceptional monthly Branch Bonus
- Industry leading induction and training programmes
- Excellent opportunities to grow with us, and progress your career
Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell.
WHAT OUR TRADE COUNTER ASSISTANTS DO:
- Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations
- Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers
- Provide exceptional customer service and support to new and existing customers
- Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans
- Responsible for route planning, safe driving and keeping the Company vehicle clean
- Supporting the Branch Manager with actions and activities on time, in full
- Compliance with Health and Safety, company policies and procedures
- Ensure excellence in customer service, operational standards and Branch sales targets are achieved
- Support the delivery of sales targets whilst developing and maintaining positive customer relationships
- Assist with the delivery of branch operations
- Provide support and assistance to Branch colleagues as required
- Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale
WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS:
- Passion and energy to deliver exceptional customer service and achieve business targets
- A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers
- A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy
- Good organisational skills, with ability to prioritise and use own initiative
- Confident IT user, with experience of MS Office and industry standard software eg SAP
- A full and valid driving license is essential, and a FLT licence could be a distinct advantage
- Previous branch stock take experience could be a distinct advantage
- Comfortable to work in a small team and on occasion, alone
- Experience within a similar role ideally in a trade / builders merchant / retail, glazing or uPVC environment could be a distinct advantage
WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS:
- You will be rewarded with a very competitive basic salary
- An excellent monthly bonus scheme
- 25 days holiday, plus statutory holidays - normally 33 days in total each year
- Free Healthcare plan for all employees
- Enhanced Maternity and Paternity benefit
- Free Life Assurance Plan of 3x your Annual Salary
- Christmas shutdown
- Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success
- Company Pension Plan
- Employee discount on Eurocell products
- Discounts across many well-known online and high street retailers
- A blend of training, including e-learning and on the job training to help your career development
- Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it
- Colleague Referral Programme; we pay you for successfully referring people to join our team
- Excellent opportunities to grow with us, and progress your career
Trade Counter Assistant / Driver- P/T in Rugby employer: Eurocell Group PLC
Contact Detail:
Eurocell Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant / Driver- P/T in Rugby
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Eurocell. Understand their products and values. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to customer service and sales. Prepare some examples from your past experiences that highlight your skills. We want to see how you can bring your passion for customer service to the Trade Counter Assistant role.
✨Tip Number 3
Dress the part! Even though it’s a hands-on role, showing up looking smart and professional can make a great first impression. It shows you respect the opportunity and are ready to represent Eurocell well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a nice touch that reflects your customer service skills!
We think you need these skills to ace Trade Counter Assistant / Driver- P/T in Rugby
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you’re excited about the role and ready to engage with our customers!
Tailor Your CV: Make sure your CV highlights relevant experience, especially in trade or retail environments. We love seeing how your skills align with what we need, so don’t hold back on showcasing your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make it easy for us to see why you’d be a great fit for the Trade Counter Assistant role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Eurocell Group PLC
✨Know Your Products
Familiarise yourself with the uPVC products Eurocell offers. Being able to confidently discuss product features and benefits will show your enthusiasm and knowledge, making you stand out as a candidate.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Eurocell values a hands-on, customer-focused approach, so be ready to share specific instances where you went above and beyond for a customer.
✨Showcase Your Driving Experience
Since driving is a key part of the role, highlight your driving experience and any relevant qualifications. If you have a full driving licence or an FLT licence, make sure to mention it, as this could give you an edge.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. This shows your genuine interest in Eurocell and helps you assess if it's the right fit for you. Consider asking about training opportunities or team dynamics.
