At a Glance
- Tasks: Lead daily branch operations and provide top-notch customer service.
- Company: Join Eurocell, the market leader in uPVC products and a stock market listed Plc.
- Benefits: Enjoy a competitive salary, healthcare plan, and discounts at high street retailers.
- Why this job: Be part of a dynamic team with real opportunities for career growth and work/life balance.
- Qualifications: Passion for customer service, good organizational skills, and a valid driving license required.
- Other info: Flexible hours with occasional Saturdays and a Christmas shutdown for better work-life balance.
The predicted salary is between 30693 - 35493 £ per year.
ROLE: Trade Branch Supervisor HOURS: 44 per Week – Permanent Role SALARY: £30,693 basic salary per year BONUS/OTE: Realistic total earning potential of up to £35,493 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: On Site Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don’t open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE BRANCH SUPERVISORS DO: Our Branch Supervisors are hands-on, lead by example, and work closely with the Branch Manager in day to day branch operations Provide exceptional customer service and support to new and existing customers Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Support the Branch Manager to ensure team complete actions and activities on time, and in full Ensure Branch team compliance with Health and Safety, company policies and procedures Undertake stocktakes and audits Maintain maintenance records for Branch vehicles Conduct Branch housekeeping for front of house, warehousing and merchanting WHAT WE NEED FROM OUR TRADE BRANCH SUPERVISORS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage The ability to cover for the Branch Manager when required Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE BRANCH SUPERVISORS: You will be rewarded with a very competitive basic salary of £30,693 per year An excellent monthly bonus scheme, which added to your salary would be up to £35,493 per year 25 days holiday, plus statutory holidays – normally 33 days in total each year Free Healthcare plan for all employees * Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career We reserve the right to close this vacancy early. Therefore, if you are interested, please submit your application as early as possible. Agency Applications outside PSL Agency Partners will not be considered. If agencies have an EXCEPTIONAL candidate that you feel we should know about, or believe that you can offer specialist expertise in a particular sector, we’re happy to receive and review your PSL application via our Agency PSL Application. Please note that we do not accept unsolicited calls or emails from agencies, please refer to our Agency Statement on our careers page. JBRP1_UKTJ
Eurocell Group PLC | Branch Supervisor | addlestone employer: Eurocell Group PLC
Contact Detail:
Eurocell Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Eurocell Group PLC | Branch Supervisor | addlestone
✨Tip Number 1
Show your passion for customer service! When you engage with us, make sure to highlight any previous experiences where you went above and beyond for customers. This will demonstrate that you align with our values of exceptional service.
✨Tip Number 2
Familiarize yourself with the uPVC products and the building industry. Having a solid understanding of our products will not only help you in the interview but also show that you're genuinely interested in the role and the company.
✨Tip Number 3
Prepare to discuss your organizational skills and how you prioritize tasks. As a Branch Supervisor, you'll need to manage multiple responsibilities, so sharing specific examples of how you've successfully done this in the past will be beneficial.
✨Tip Number 4
If you have experience with stocktaking or working in a similar environment, be ready to talk about it! This experience is a distinct advantage and can set you apart from other candidates.
We think you need these skills to ace Eurocell Group PLC | Branch Supervisor | addlestone
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Branch Supervisor position. Highlight key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to reflect the skills and experiences that are most relevant to the role. Emphasize your customer service experience, leadership abilities, and any relevant industry knowledge.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to drive sales. Use specific examples from your past experiences to demonstrate how you can contribute to Eurocell's success.
Highlight Relevant Experience: In your application, make sure to mention any previous roles in retail or trade environments, especially those involving stock management or team leadership. This will help you stand out as a candidate.
How to prepare for a job interview at Eurocell Group PLC
✨Show Your Customer Service Passion
Make sure to express your enthusiasm for delivering exceptional customer service. Share specific examples from your past experiences where you went above and beyond to help customers, as this aligns with the company's focus on customer satisfaction.
✨Demonstrate Your Leadership Skills
As a Branch Supervisor, you'll need to lead by example. Prepare to discuss your leadership style and provide examples of how you've successfully managed a team or supported colleagues in achieving their goals.
✨Highlight Your Sales Experience
Be ready to talk about your commercial approach to driving sales. Discuss any previous roles where you met or exceeded sales targets, and how you built positive relationships with customers to maximize margins.
✨Prepare for Operational Questions
Since the role involves overseeing branch operations, familiarize yourself with common operational challenges in a trade environment. Be prepared to discuss how you would handle stocktakes, audits, and ensure compliance with health and safety regulations.