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For Companies At a Glance
- Tasks: Lead daily operations, provide customer service, and support sales targets.
- Company: Join Eurocell, a market leader in uPVC products with a dynamic team culture.
- Benefits: Enjoy a competitive salary, healthcare plan, and discounts at high street retailers.
- Why this job: Make a real impact in a supportive environment with great career growth opportunities.
- Qualifications: Passion for customer service, organisational skills, and a valid driving licence required.
- Other info: Flexible hours, Christmas shutdown, and a strong focus on work/life balance.
The predicted salary is between 28740 - 33540 £ per year.
ROLE: Trade Branch Supervisor
HOURS: 44 per Week - Permanent Role
SALARY: £28,740 basic salary per year
BONUS/OTE: Realistic total earning potential of up to £33,540 per year
BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount
BASE: On Site
Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us.
Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways:
- We have a Christmas shutdown period
- We only work occasional Saturdays, on a rota basis
- We don’t open our branches on Sundays
- Our branches close at 4:30pm during the week, we support your work/life balance!
- We offer a FREE Healthcare plan for all our employees
- Exceptional monthly Branch Bonus
- Industry leading induction and training programmes
- Excellent opportunities to grow with us, and progress your career
Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell.
WHAT OUR TRADE BRANCH SUPERVISORS DO:
- Our Branch Supervisors are hands-on, lead by example, and work closely with the Branch Manager in day to day branch operations
- Provide exceptional customer service and support to new and existing customers
- Ensure excellence in customer service, operational standards and Branch sales targets are achieved
- Support the delivery of sales targets whilst developing and maintaining positive customer relationships
- Assist with the delivery of branch operations
- Provide support and assistance to Branch colleagues as required
- Support the Branch Manager to ensure team complete actions and activities on time, and in full
- Ensure Branch team compliance with Health and Safety, company policies and procedures
- Undertake stocktakes and audits
- Maintain maintenance records for Branch vehicles
- Conduct Branch housekeeping for front of house, warehousing and merchanting
WHAT WE NEED FROM OUR TRADE BRANCH SUPERVISORS:
- Passion and energy to deliver exceptional customer service and achieve business targets
- A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers
- A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy
- Good organisational skills, with ability to prioritise and use own initiative
- Confident IT user, with experience of MS Office and industry standard software eg SAP
- A full and valid driving license is essential, and a FLT licence could be a distinct advantage
- The ability to cover for the Branch Manager when required
- Previous branch stock take experience could be a distinct advantage
- Comfortable to work in a small team and on occasion, alone
- Experience within a similar role ideally in a trade / builders merchant / retail, glazing or uPVC environment could be a distinct advantage
WHAT WE OFFER OUR TRADE BRANCH SUPERVISORS:
- You will be rewarded with a very competitive basic salary of £28,740 per year
- An excellent monthly bonus scheme, which added to your salary would be up to £33,540 per year
- 25 days holiday, plus statutory holidays - normally 33 days in total each year
- Free Healthcare plan for all employees
- Enhanced Maternity and Paternity benefit
- Free Life Assurance Plan of 3x your Annual Salary
- Christmas shutdown
- Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success
- Company Pension Plan
- Employee discount on Eurocell products
- Discounts across many well-known online and high street retailers
- A blend of training, including e-learning and on the job training to help your career development
- Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it
- Colleague Referral Programme; we pay you for successfully referring people to join our team
- Excellent opportunities to grow with us, and progress your career
We reserve the right to close this vacancy early. Therefore, if you are interested, please submit your application as early as possible.
Branch Supervisor in Saltash employer: Eurocell Group PLC
Contact Detail:
Eurocell Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Supervisor in Saltash
✨Tip Number 1
Familiarise yourself with Eurocell's products and services. Understanding the uPVC market and the specific offerings of Eurocell will help you engage confidently with customers and demonstrate your expertise during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams or projects in the past. Highlighting your hands-on approach and ability to motivate others will resonate well with the hiring team.
✨Tip Number 3
Research the importance of customer service in the trade industry. Be ready to discuss how you can enhance customer satisfaction and drive sales, as this role heavily focuses on maintaining positive customer relationships.
✨Tip Number 4
Prepare to discuss your organisational skills and how you prioritise tasks. The role requires managing multiple responsibilities, so demonstrating your ability to stay organised and efficient will be crucial.
We think you need these skills to ace Branch Supervisor in Saltash
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and branch operations. Emphasise any previous roles where you led a team or achieved sales targets, as these are key aspects of the Branch Supervisor role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for delivering exceptional customer service and your ability to drive sales. Mention specific examples from your past experiences that demonstrate your hands-on approach and leadership skills.
Highlight Relevant Skills: Clearly outline your organisational skills, IT proficiency, and any experience with stocktaking or working in a similar environment. This will show that you have the necessary skills to excel in the role.
Show Enthusiasm for the Company: Research Eurocell and mention why you want to work for them specifically. Highlight their commitment to work/life balance and career development opportunities, and explain how these align with your own values and career goals.
How to prepare for a job interview at Eurocell Group PLC
✨Show Your Customer Service Skills
As a Branch Supervisor, exceptional customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your hands-on approach and commitment to customer satisfaction.
✨Demonstrate Leadership Qualities
Since the role involves leading a team, highlight your leadership experience. Discuss how you've motivated teams in the past, resolved conflicts, or supported colleagues to achieve targets. This will show that you can effectively support the Branch Manager.
✨Know the Company and Its Products
Familiarise yourself with Eurocell's products and services. Understanding their market position and what makes them unique will help you answer questions confidently and show your enthusiasm for the role.
✨Prepare for Operational Questions
Expect questions about branch operations, stock management, and health and safety compliance. Think of specific instances where you've successfully managed these areas in previous jobs, as this will illustrate your organisational skills and initiative.
