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- Tasks: Lead a dynamic team, ensuring top-notch customer service and achieving sales targets.
- Company: Join Eurocell, the market leader in uPVC products, known for valuing its people.
- Benefits: Enjoy a competitive salary, healthcare plan, generous holidays, and exciting discounts.
- Why this job: Make a real impact in a supportive environment with great career growth opportunities.
- Qualifications: Passion for customer service, good organisational skills, and a valid driving licence required.
- Other info: Flexible hours, Christmas shutdown, and a chance to join our Share Save Scheme.
The predicted salary is between 27903 - 32703 £ per year.
ROLE: Trade Branch Supervisor
HOURS: 44 per Week - Permanent Role
SALARY: £27,903 basic salary per year
BONUS/OTE: Realistic total earning potential of up to £32,703 per year
BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount
BASE: On Site
Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us.
Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways:
- We have a Christmas shutdown period
- We only work occasional Saturdays, on a rota basis
- We don’t open our branches on Sundays
- Our branches close at 4:30pm during the week, we support your work/life balance!
We offer a FREE Healthcare plan for all our employees, exceptional monthly Branch Bonus, industry leading induction and training programmes, and excellent opportunities to grow with us, and progress your career.
WHAT OUR TRADE BRANCH SUPERVISORS DO:
- Our Branch Supervisors are hands-on, lead by example, and work closely with the Branch Manager in day to day branch operations.
- Provide exceptional customer service and support to new and existing customers.
- Ensure excellence in customer service, operational standards and Branch sales targets are achieved.
- Support the delivery of sales targets whilst developing and maintaining positive customer relationships.
- Assist with the delivery of branch operations.
- Provide support and assistance to Branch colleagues as required.
- Support the Branch Manager to ensure team complete actions and activities on time, and in full.
- Ensure Branch team compliance with Health and Safety, company policies and procedures.
- Undertake stocktakes and audits.
- Maintain maintenance records for Branch vehicles.
- Conduct Branch housekeeping for front of house, warehousing and merchanting.
WHAT WE NEED FROM OUR TRADE BRANCH SUPERVISORS:
- Passion and energy to deliver exceptional customer service and achieve business targets.
- A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers.
- A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy.
- Good organisational skills, with ability to prioritise and use own initiative.
- Confident IT user, with experience of MS Office and industry standard software eg SAP.
- A full and valid driving license is essential, and a FLT licence could be a distinct advantage.
- The ability to cover for the Branch Manager when required.
- Previous branch stock take experience could be a distinct advantage.
- Comfortable to work in a small team and on occasion, alone.
- Experience within a similar role ideally in a trade/builders merchant/retail, glazing or uPVC environment could be a distinct advantage.
WHAT WE OFFER OUR TRADE BRANCH SUPERVISORS:
- You will be rewarded with a very competitive basic salary of £27,903 per year.
- An excellent monthly bonus scheme, which added to your salary would be up to £32,703 per year.
- 25 days holiday, plus statutory holidays - normally 33 days in total each year.
- Free Healthcare plan for all employees.
- Enhanced Maternity and Paternity benefit.
- Free Life Assurance Plan of 3x your Annual Salary.
- Christmas shutdown.
- Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success.
- Company Pension Plan.
- Employee discount on Eurocell products.
- Discounts across many well-known online and high street retailers.
- A blend of training, including e-learning and on the job training to help your career development.
- Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it.
- Colleague Referral Programme; we pay you for successfully referring people to join our team.
- Excellent opportunities to grow with us, and progress your career.
We reserve the right to close this vacancy early. Therefore, if you are interested, please submit your application as early as possible.
Branch Supervisor employer: Eurocell Group PLC
Contact Detail:
Eurocell Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Supervisor
✨Tip Number 1
Familiarise yourself with Eurocell's products and services. Understanding the specifics of uPVC products will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Showcase your customer service skills during any interactions. Since the role emphasises exceptional customer service, be prepared to share examples of how you've successfully engaged with customers in previous roles.
✨Tip Number 3
Highlight your leadership experience. As a Branch Supervisor, you'll need to lead by example, so be ready to discuss times when you've motivated a team or managed operations effectively.
✨Tip Number 4
Prepare for questions about health and safety compliance. Given the importance of this aspect in the job description, having a solid understanding of relevant policies and procedures will set you apart from other candidates.
We think you need these skills to ace Branch Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Branch Supervisor role. Emphasise your customer service abilities, leadership experience, and any previous roles in a trade or retail environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to drive sales. Mention specific examples of how you've successfully managed teams or improved customer satisfaction in past roles.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as organisational skills, IT proficiency, and experience with stock management. Use bullet points for clarity and impact.
Show Enthusiasm for the Company: Research Eurocell and express your enthusiasm for their values and work culture in your application. Mention how you can contribute to their success and support their commitment to exceptional customer service.
How to prepare for a job interview at Eurocell Group PLC
✨Show Your Customer Service Skills
As a Branch Supervisor, exceptional customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your hands-on approach and commitment to customer satisfaction.
✨Demonstrate Leadership Qualities
Since you'll be leading a team, it's important to showcase your leadership skills. Discuss any experiences where you've successfully managed a team or project, highlighting how you motivated others and achieved targets together.
✨Know the Company and Its Products
Familiarise yourself with Eurocell's products and services before the interview. Showing that you understand their market position and offerings will reflect your genuine interest in the role and the company.
✨Prepare for Operational Questions
Expect questions about branch operations, stock management, and health and safety compliance. Brush up on relevant procedures and be ready to discuss how you would ensure operational excellence in the branch.
