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- Tasks: Manage customer accounts and ensure a smooth end-to-end experience.
- Company: Join Eurocell, a leading stock market listed company in uPVC products.
- Benefits: Enjoy healthcare cash plans, life assurance, and exclusive staff discounts.
- Why this job: Be part of a dynamic team that values growth and collaboration.
- Qualifications: No specific qualifications required; just bring your enthusiasm and team spirit!
- Other info: Work on-site at our Sutton in Ashfield location, Monday to Friday.
The predicted salary is between 26000 - 28000 £ per year.
ROLE: Customer Account Manager
HOURS: 08:30-17:00, Monday - Friday
SALARY: £26,000 - £28,000, dependent on experience
BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount
BASE: Site Based - Penny Emma Way Site, Sutton in Ashfield, NG17
Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Due to continued growth we are currently looking for additional Customer Account Managers to join our team based at our Penny Emma Way Site, Sutton in Ashfield.
As a Customer Account Manager you will support and manage the end to end experience of both branch and 3rd party customers within the Conservatory Roofs department to produce technical drawings using templated software, provide accurate quotes and orders.
WHAT OUR CUSTOMER ACCOUNT MANAGERS DO:
- Manage account relationships for an assigned region and customers
- Service the end to end customer journey through quoting, order processing and logistic alignment for deliveries
- Design the full range of products, using design software, from quoting through to ordering
- Liaise with the Credit Control team to assess the suitability for customers to receive credit
Customer Account Manager employer: Eurocell Group PLC Careers
Contact Detail:
Eurocell Group PLC Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Manager
✨Tip Number 1
Familiarise yourself with Eurocell's product range, especially uPVC products. Understanding the specifics of what you’ll be managing will not only boost your confidence but also impress the hiring team during any discussions.
✨Tip Number 2
Brush up on your customer service skills and be prepared to share examples of how you've successfully managed customer relationships in the past. Highlighting your experience in handling customer queries and resolving issues can set you apart.
✨Tip Number 3
Get comfortable with design software that is commonly used in the industry. If you have experience with similar tools, mention it during your conversations, as this will demonstrate your readiness to hit the ground running.
✨Tip Number 4
Network with current or former employees of Eurocell if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach and show that you’re a great fit for the team.
We think you need these skills to ace Customer Account Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Customer Account Manager. Highlight key skills and experiences that align with managing customer relationships and technical drawing production.
Tailor Your CV: Customise your CV to reflect relevant experience in customer service, account management, and any technical skills related to design software. Use specific examples to demonstrate your achievements in similar roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention why you want to work at Eurocell and how your skills can contribute to their success in the Conservatory Roofs department.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at Eurocell Group PLC Careers
✨Know the Company Inside Out
Before your interview, make sure to research Eurocell thoroughly. Understand their products, especially in the uPVC market, and be ready to discuss how you can contribute to their success as a Customer Account Manager.
✨Showcase Your Customer Service Skills
As a Customer Account Manager, you'll need to demonstrate excellent customer service abilities. Prepare examples from your past experiences where you've successfully managed customer relationships or resolved issues effectively.
✨Familiarise Yourself with Design Software
Since the role involves using design software for creating technical drawings, it’s beneficial to have a basic understanding of such tools. If you have experience with similar software, be sure to mention it during the interview.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare insightful questions about the team dynamics, company culture, and growth opportunities within Eurocell. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
