At a Glance
- Tasks: Support students and staff with guidance and administrative tasks in a vibrant university environment.
- Company: Join the University of Exeter, a diverse and inclusive institution committed to student success.
- Benefits: Enjoy flexible working, generous leave, and excellent career development opportunities.
- Other info: Be part of a dynamic team with opportunities for training and professional growth.
- Why this job: Make a real difference in students' academic journeys while growing your career in administration.
- Qualifications: Strong customer service skills and a passion for supporting others are essential.
The predicted salary is between 28029 - 28029 £ per year.
This full-time post is available immediately on a fixed term basis until 29 January 2027. Applications for secondments will be considered subject to agreement from your current line manager.
The starting salary will be from £28,029 on Grade C, depending on knowledge, skills and experience. This role offers the opportunity for hybrid working - some time on campus and some from home, following the first six months in post, which will be campus-based, whilst training is delivered.
Are you passionate about providing exceptional support to students and contributing to their academic journey? The University of Exeter is seeking dedicated Education Support Assistants to join our dynamic Education Support team. We are looking for fantastic people from a wide variety of backgrounds to join us at a time of change and opportunity at the University.
Do you enjoy direct contact with people? Do you enjoy supporting people with their queries and helping to deliver a brilliant customer experience? Do you enjoy providing administrative support? Are you fantastic at organising, communicating and making things run smoothly? Do you want to work for an excellent employer with some fantastic career and training opportunities? If so, our Education Support Assistant roles in Education and Academic Services could be for you.
As key members of the Education Support team on the Streatham campus, you’ll be part of a Hub team, contributing to the vibrant learning environment at the University of Exeter. These roles offer a unique opportunity to grow as an administration and customer services professional.
What you’ll be doing...
- Provide advice, guidance, and administrative support to students and staff.
- Collaborate within a cross-Faculty team to support undergraduate and postgraduate programmes.
- Have the flexibility to work across various service areas and Information Point locations within the University.
About You
We are looking for dynamic and committed individuals with:
- Strong desire to build a career in administration and customer services.
- Experience working independently and as part of a team.
- Excellent customer service skills.
- Adaptability in a culture of change and growth.
These roles form a vital part of our support services, including delivering a face-to-face service for students and staff, as such, role holders will be expected to work from campus for a minimum of two days per week, as well as full-time whilst training is completed.
Please also note that as busy roles with peaks in workload at specific points in the academic cycle, there may be periods in June, September, and October when leave may be restricted.
We can offer you the opportunity to develop your career in administration and customer services.
Please ensure you read the Job Description and Person Specification for full details of this role.
Further information
Please contact J.D.Crotty@exeter.ac.uk
About The Division
In collaboration with the academic Faculties, the Education and Academic Services (EAS) Directorate provides all of the key administration and education support and enhancing activities that underpin the student experience from Welcome Week to Graduation. Service divisions within EAS include Education and Student Support, Learning Experience and Innovation, Faculty and Cornwall Operations, Sport and Wellbeing.
About Us
Transform Your Career and Help Shape a Greener, Healthier, and Fairer Future. We are committed to understanding different cultures and perspectives, supporting diverse leadership, and striving for social justice. We encourage applications from all groups underrepresented in our community, including racially minoritised individuals and those with disabilities. Our inclusive, merit-based recruitment processes seek to embrace a diverse set of experiences to ensure colleagues feel supported equitably. With over 30,000 students and 7,000 staff from 150 countries, we foster a culture where everyone can thrive.
You can read more about our current accreditations and commitment to Equality, Diversity and Inclusion here, including our commitment to the Armed Forces Covenant.
Why our colleagues love working here
- Flexible working opportunities and leading parental leave initiatives
- Generous annual leave (39-41 days including bank holidays)
- Competitive pension contributions
- A genuine dedication to supporting the health and wellbeing of all colleagues
- Sustainability and the environment being at the heart of what we do
How we can help
If you’re considering applying and need support to do so, please get in touch with us at hrhelpdesk@exeter.ac.uk. You can request reasonable adjustments within your application or by contacting us. You can also choose to be considered under our Disability Confident Scheme.
Please be advised that due to the minimum salary thresholds imposed by the UKVI, this post will not qualify for university sponsorship under the Skilled Worker visa route. If you are a migrant worker, you will need to ensure you have a visa which permits the right to work in the UK.
Education Support Assistant in Exeter employer: Eurobioimaging
Join a dynamic team at the forefront of ecological research, where your contributions as a Research Technician will directly impact our understanding of wildlife interactions with vehicle headlights. Located in a collaborative and innovative environment, we offer opportunities for professional growth, access to cutting-edge technology, and a commitment to fostering a supportive work culture that values teamwork and scientific inquiry.
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We think this is how you could land Education Support Assistant in Exeter
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We think you need these skills to ace Education Support Assistant in Exeter
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at Eurobioimaging, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
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Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of Eurobioimaging and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at Eurobioimaging
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that Eurobioimaging might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at Eurobioimaging.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
