At a Glance
- Tasks: Support students and staff with administrative tasks and enhance their academic journey.
- Company: Join the University of Exeter, a vibrant and inclusive educational institution.
- Benefits: Enjoy competitive salary, generous leave, flexible working, and wellness initiatives.
- Other info: Work in a dynamic environment with opportunities for growth and travel.
- Why this job: Make a real difference in education while developing your career in administration.
- Qualifications: Strong organisational skills and a passion for customer service are essential.
The predicted salary is between 30628 - 30628 £ per year.
Are you passionate about providing exceptional support to students and contributing to their academic journey? The University of Exeter is seeking dedicated Education Support Administrator (Transnational Education) to join our dynamic Education Support team. We are looking for fantastic people from a wide variety of backgrounds to join us at a time of change and opportunity at the University.
Do you enjoy direct contact with people? Do you enjoy collaborating with colleagues and partners to deliver a seamless service? Do you enjoy supporting people with their queries and helping to deliver a brilliant customer experience? Do you enjoy providing administrative support? Are you fantastic at organising, communicating and making things run smoothly? Do you want to work for an excellent employer with some fantastic career and training opportunities?
If so, our Education Support Administrator role in Education and Academic Services could be for you.
Position Details:
- Salary: Starting from £30,628 on Grade D
- Hours: Full time
- Contract: Permanent
As key members of the Education Support team based on our Streatham campus, you'll be part of our new Global Education Partnerships - Education Support Team, contributing to the vibrant learning environment at the University of Exeter. These roles offer a unique opportunity to grow as an administration and customer services professional.
Responsibilities:
- Provide advice, guidance, and administrative support to students and staff.
- Support the delivery of taught programmes across a diverse range of activities from enrolment to graduation, including student record maintenance, supporting assessment delivery and administration and awarding and progression.
- Collaborate within a cross-Faculty team to support undergraduate and postgraduate programmes.
About You:
We are looking for dynamic and committed individuals with:
- Strong desire to build a career in administration and customer services.
- An excellent attention to detail and strong organisational skills.
- Experience working independently and as part of a team.
- Excellent customer service skills.
- Willingness to travel to Global Education Partner Institutions.
- Adaptability in a culture of change and growth.
These roles form a vital part of our support services, role holders will be expected to work from campus for a minimum of two days per week, as well as for up to four days per week whilst training is completed. The role holder may also be asked to travel to Global Education Partner institutions to support business operations. Please also note that as busy roles with peaks in workload at specific points in the academic cycle, there may be periods in June, September, and October when leave may be restricted.
We can offer you the opportunity to develop your career in administration and customer services.
Benefits:
- Competitive starting salary.
- Generous holiday allowances.
- Flexible working options.
- Pension scheme.
- Onsite gym and cycle-to-work scheme.
- 39 days leave per year.
- Discounts at leading retailers.
The University of Exeter is an equal opportunity employer, recognised as a Disability Confident employer and an Athena Swan accredited institution. We welcome applications from underrepresented groups.
For further information, contact Jenny Crotty at J.D.Crotty@exeter.ac.uk.
Join us in shaping the future of education at the University of Exeter!
In collaboration with the academic Faculties, the Education and Academic Services (EAS) Directorate provides all of the key administration and education support and enhancing activities that underpin the student experience from Welcome Week to Graduation. Service divisions within EAS include Education and Student Support, Learning Experience and Innovation, Faculty and Cornwall Operations, Sport and Wellbeing.
We are committed to understanding different cultures and perspectives, supporting diverse leadership, and striving for social justice. We encourage applications from all groups underrepresented in our community, including racially minoritised individuals and those with disabilities. Our inclusive, merit-based recruitment processes seek to embrace a diverse set of experiences to ensure colleagues feel supported equitably.
With over 30,000 students and 7,000 staff from 150 countries, we foster a culture where everyone can thrive.
If you're considering applying and need support to do so, please get in touch with us at hrhelpdesk@exeter.ac.uk. You can request reasonable adjustments within your application or by contacting us. You can also choose to be considered under our Disability Confident Scheme.
Please be advised that due to the minimum salary thresholds imposed by the UKVI, this post will not qualify for university sponsorship under the Skilled Worker visa route. If you are a migrant worker, you will need to ensure you have a visa which permits the right to work in the UK.
Education Support Administrator (Transnational Education) in Exeter employer: Eurobioimaging
Join a dynamic team at the forefront of ecological research, where your contributions as a Research Technician will directly impact our understanding of wildlife interactions with vehicle headlights. Located in a collaborative and innovative environment, we offer opportunities for professional growth, access to cutting-edge technology, and a commitment to fostering a supportive work culture that values teamwork and scientific inquiry.
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We think this is how you could land Education Support Administrator (Transnational Education) in Exeter
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We think you need these skills to ace Education Support Administrator (Transnational Education) in Exeter
Some tips for your application 🫡
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How to prepare for a job interview at Eurobioimaging
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that Eurobioimaging might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
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Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
