At a Glance
- Tasks: Support students and staff with guidance and administrative tasks in a vibrant learning environment.
- Company: Join the University of Exeter's dynamic Education Support team.
- Benefits: Enjoy flexible working, generous leave, and career development opportunities.
- Other info: Be part of an inclusive community that values diversity and well-being.
- Why this job: Make a real difference in students' academic journeys while growing your career.
- Qualifications: Strong customer service skills and a passion for administration.
The predicted salary is between 28029 - 28029 £ per year.
This part-time 20.44 hours weekly (0.56FTE) post is available immediately on a permanent basis. The starting salary will be from £28,029 per annum pro rata on Grade C. This role offers the opportunity for hybrid working - some time on campus and some from home, following the first six months in post, which will be campus-based, whilst training is delivered.
Are you passionate about providing exceptional support to students and contributing to their academic journey? The University of Exeter is seeking dedicated Education Support Assistants to join our dynamic Education Support team. We are looking for fantastic people from a wide variety of backgrounds to join us at a time of change and opportunity at the University.
Do you enjoy direct contact with people? Do you enjoy supporting people with their queries and helping to deliver a brilliant customer experience? Do you enjoy providing administrative support? Are you fantastic at organising, communicating and making things run smoothly? Do you want to work for an excellent employer with some fantastic career and training opportunities?
If so, our Education Support Assistant roles in Education and Academic Services could be for you. As key members of the Education Support team on the Penryn campus, you'll be part of a Hub team, contributing to the vibrant learning environment at the University of Exeter. These roles offer a unique opportunity to grow as an administration and customer services professional.
What you'll be doing...
- Provide advice, guidance, and administrative support to students and staff.
- Collaborate within a cross-Faculty team to support undergraduate and postgraduate programmes.
- Have the flexibility to work across various service areas and Information Point locations within the University.
About You
We are looking for dynamic and committed individuals with:
- Strong desire to build a career in administration and customer services.
- Experience working independently and as part of a team.
- Excellent customer service skills.
- Adaptability in a culture of change and growth.
These roles form a vital part of our support services, including delivering a face‑to‑face service for students and staff, as such, role holders will be expected to work from campus for a minimum of two days per week, as well as full‑time whilst training is completed. Please also note that as busy roles with peaks in workload at specific points in the academic cycle, there may be periods in June, September, and October when leave may be restricted.
We can offer you the opportunity to develop your career in administration and customer services.
Please ensure you read the Job Description and Person Specification for full details of this role.
Further information
Please contact J.D.Crotty@exeter.ac.uk
About The Division
In collaboration with the academic Faculties, the Education and Academic Services (EAS) Directorate provides all of the key administration and education support and enhancing activities that underpin the student experience from Welcome Week to Graduation. Service divisions within EAS include Education and Student Support, Learning Experience and Innovation, Faculty and Cornwall Operations, Sport and Wellbeing.
About Us
Transform Your Career and Help Shape a Greener, Healthier, and Fairer Future. We are committed to understanding different cultures and perspectives, supporting diverse leadership, and striving for social justice. We encourage applications from all groups underrepresented in our community, including racially minoritised individuals and those with disabilities. Our inclusive, merit‑based recruitment processes seek to embrace a diverse set of experiences to ensure colleagues feel supported equitably. With over 30,000 students and 7,000 staff from 150 countries, we foster a culture where everyone can thrive.
You can read more about our current accreditations and commitment to Equality, Diversity and Inclusion here, including our commitment to the Armed Forces Covenant.
Why our colleagues love working here
- Flexible working opportunities and leading parental leave initiatives.
- Generous annual leave (39-41 days including bank holidays).
- Competitive pension contributions.
- A genuine dedication to supporting the health and wellbeing of all colleagues.
- Sustainability and the environment being at the heart of what we do.
How we can help
If you're considering applying and need support to do so, please get in touch with us at hrhelpdesk@exeter.ac.uk. You can request reasonable adjustments within your application or by contacting us. You can also choose to be considered under our Disability Confident Scheme.
Please be advised that due to the minimum salary thresholds imposed by the UKVI, this post will not qualify for university sponsorship under the Skilled Worker visa route. If you are a migrant worker, you will need to ensure you have a visa which permits the right to work in the UK.
Education Support Assistant employer: Eurobioimaging
Join a dynamic team at the forefront of ecological research, where your contributions as a Research Technician will directly impact our understanding of wildlife interactions with vehicle headlights. Located in a collaborative and innovative environment, we offer opportunities for professional growth, access to cutting-edge technology, and a commitment to fostering a supportive work culture that values teamwork and scientific inquiry.
StudySmarter Expert Advice🤫
We think this is how you could land Education Support Assistant
✨Get Involved in Online Communities
Dive into online forums and communities centred around digital learning and education, like EdTech chats on Twitter or groups on LinkedIn. Engaging in discussions and sharing your insights can help build your visibility and credibility in the sector.
✨Attend EdTech Meetups and Workshops
Look for local meetups or workshops focused on digital education trends. Not only do they enable us to learn about the latest in the field, but they’re also great networking opportunities to meet potential employers like Eurobioimaging or other educators who might know about upcoming part-time roles.
✨Leverage Your University’s Resources
If you’re currently studying, make sure to tap into your university's career services. They often have connections with local businesses in the education space, plus they can help us uncover part-time job openings that aren't widely advertised.
✨Showcase Your Skills through Projects
Create a portfolio showcasing any relevant projects or experiences in digital learning. Whether it's designing a learning module or contributing to an e-learning platform, having tangible examples will catch the eye of hiring managers at Eurobioimaging.
We think you need these skills to ace Education Support Assistant
Some tips for your application 🫡
Highlight Your Experience in Digital Learning:When applying for a role in digital learning like the Education Support Assistant at Eurobioimaging, make sure to showcase any prior experience you have in creating or managing online learning materials. We want to see how you've made an impact in previous roles, so don’t shy away from providing specific examples or projects you’ve worked on.
Showcase Relevant Skills and Tools:Mention any specific platforms or tools you’ve used in the digital learning space. For instance, if you're familiar with LMS (Learning Management Systems) or any authoring tools, include these in your CV. This demonstrates you’re not only passionate but also ready to hit the ground running at Eurobioimaging.
Express Your Passion for Education:In your cover letter, we really want to feel your enthusiasm for digital learning. Talk about your motivations for joining Eurobioimaging and how you hope to contribute to shaping the future of education. This is a part-time role, so highlighting your commitment and drive will go a long way!
Tailor Your CV to Stand Out:Adapt your CV specifically for the Education Support Assistant role by aligning your experiences and skills directly with the job description. Use strong action verbs and bullet points, focusing on your contributions in previous roles. We appreciate a clear, concise format that makes it easy for us at Eurobioimaging to see why you’re a perfect fit.
How to prepare for a job interview at Eurobioimaging
✨Showcase Your Digital Savvy
In the digital learning and education space, being tech-savvy is crucial. Make sure to highlight any experience you have with e-learning platforms, learning management systems, or educational software during your interview. Think about specific examples of how you’ve used these tools to enhance learning experiences – this will show Eurobioimaging you’re already familiar with the landscape!
✨Prepare to Discuss Educational Theories
Expect questions related to educational methodologies or theories that underpin digital learning. Brush up on concepts like constructivism or blended learning and be ready to discuss how these can apply to real-world scenarios. The interviewers at Eurobioimaging will appreciate your understanding of the educational principles that drive effective learning.
✨Flexibility & Adaptability are Key
As this is a part-time role, demonstrate how you can manage your time effectively and adapt to the dynamic demands of the position. Share examples from past experiences where you successfully balanced multiple tasks while contributing to team projects. This will reassure Eurobioimaging that you’re not just a candidate but a reliable team member who can juggle responsibilities.
✨Portfolio and Samples Matter
Even for a part-time gig, having a portfolio of your work can really set you apart. If you've designed any e-learning modules, created educational content, or implemented any successful teaching strategies, make sure you can present those. Being ready with tangible examples from your past work will help you make a stronger case to Eurobioimaging about what you bring to the table.
