At a Glance
- Tasks: Lead analysis and change delivery for a bespoke legacy system in the reinsurance sector.
- Company: Join Eurobase, a global leader in software solutions for financial institutions.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Opportunity to work closely with clients and drive meaningful change.
- Why this job: Make a real impact by improving critical systems in a dynamic environment.
- Qualifications: Experience with Ingres, Unix/AIX, and strong analytical skills required.
The predicted salary is between 60000 - 80000 € per year.
Eurobase is an international software and service provider to financial institutions in over 25 countries. We provide enterprise wide solutions for (re)insurance companies, banks and other financial institutions as well as IT recruitment services. Our aim is to be recognised as thought leaders in the sectors we operate, and to deliver innovative solutions that provide real business value to our customers. We pride ourselves on our personal approach, ensuring we deliver the support and flexibility our customers need and the service they expect. Our customers have a long and lasting relationship with Eurobase and all will verify our approach to doing business and commitment to product investment - delivering ongoing value above and beyond our initial engagements.
We are seeking a Senior Systems Business Analyst to take end-to-end ownership of analysis and change delivery for a highly bespoke, business-critical legacy system supporting a long-standing Reinsurance client within the London Market. This is a senior, hands-on role suited to an experienced professional who is comfortable operating in legacy environments and can bridge business needs with system capability—shaping requirements, supporting prioritisation, and ensuring changes are specified, tested, and delivered with minimal disruption.
The role requires strong, hands-on capability across Ingres (including Ingres-specific SQL) and Unix/AIX, with confidence working with batch processing, month-end readiness and London Market message flows, and supporting analysis of C with embedded SQL and Ingres 4GL where required. A key part of the role is to proactively review current business and operational processes, identify improvement opportunities, and iteratively maintain clear, up-to-date documentation as the system and client needs evolve. The successful candidate will operate in an embedded capacity as a primary point of contact for the client, taking accountability for outcomes across incidents, enhancements, and ongoing system stability.
Key Responsibilities
- Systems analysis & change delivery
- Own end-to-end analysis for change requests and production issues impacting the bespoke legacy Synergy environment, acting with high autonomy and accountability
- Lead triage and investigation of P1–P3 incidents and service requests within the client’s ticketing system, clarifying scope, urgency, and business impact
- Work closely with Ingres, Unix/AIX, SQL, scripts, and batch processes to understand current behaviour, constraints, and change impacts
- Own requirements and readiness for month-end processing and London Market message flows, ensuring changes are assessed and validated before release
- Support analysis of C programs with embedded SQL to trace issues, define fixes, and confirm expected outcomes
- Prioritise work with stakeholders, balancing incidents, deadlines, and enhancement demand
- Review and document current end-to-end processes (business and operational), identify gaps and improvement opportunities, and maintain process documentation as changes are delivered
- Elicit, analyse, and document business requirements; translate them into clear functional specifications aligned to Synergy and associated batch processes
- Assess and specify changes for new syndicates, reinsurance updates, and calculation/rules amendments, including downstream operational impacts
- Define test scenarios, coordinate testing, and support stakeholder sign-off for Synergy application changes (no core development)
- Serve as a trusted client advisor, shaping options and recommendations within system constraints and business priorities
- Lead requirement workshops and key decisions with senior stakeholders; confirm scope, assumptions, and outcomes
- Communicate status, risks, and dependencies clearly, own issues through resolution and post-change validation
- If not in the London or Chelmsford area, you will also need to travel to our office in Chelmsford, Essex, 1 day a month, however, travel will be expensed.
Requirements
- Skills
- Hands-on experience working with Ingres (including Ingres-specific SQL) to support analysis, investigation, and change impact assessment - Must have
- Advanced Unix / AIX experience (daily command line usage, working on servers, VI editor) - Must have
- Advanced SQL querying and scripting to support data investigation, validation, and ongoing maintenance activities
- Experience with batch processing and legacy production system support, including month-end processing and London Market message flows
- C programming (with embedded SQL) and Ingres 4GL
- SQL experience is not sufficient without Ingres and Unix knowledge
Qualifications and Experience
- Proven senior-level experience as a Systems/Business Analyst delivering change and supporting production issues within complex, legacy environments
- Hands-on experience with Ingres, including Ingres-specific SQL, for data investigation and impact assessment
- Advanced Unix / AIX command line experience, including working on servers and using vi
- Strong SQL querying and scripting skills to support validation, investigation, and ongoing maintenance activities
- Demonstrable experience supporting batch processing and time-critical cycles (e.g., month-end processing) in production systems
- Experience triaging and investigating P1–P3 incidents and service requests, including clarifying scope, urgency, and business impact within a ticketing system
- Strong requirements engineering background, with proven ability to elicit, analyse and document requirements and produce clear, actionable functional specifications
- Proven experience reviewing and improving existing processes, producing and maintaining clear operational/process documentation, and embedding changes with stakeholders
- Experience defining test scenarios, supporting UAT, and coordinating sign-off to ensure changes are delivered with minimal disruption
- Ability to operate as a primary point of contact for stakeholders/clients, managing priorities, expectations, risks, and dependencies end-to-end
- Working knowledge of C programs with embedded SQL and/or Ingres 4GL to support traceability and issue investigation
- Experience supporting insurance/reinsurance processes and/or London Market message flows in a regulated, business-critical setting
Senior Systems Business Analyst in London employer: Eurobase
Eurobase is an exceptional employer, offering a dynamic work environment in the heart of London, where innovation meets tradition in the financial services sector. With a strong commitment to employee development, we provide ample opportunities for growth and learning, alongside a supportive culture that values collaboration and personal initiative. Our focus on delivering bespoke solutions ensures that every team member plays a vital role in shaping the future of our clients, making your contributions both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Systems Business Analyst in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend meetups, webinars, or even just grab a coffee with someone who works at Eurobase. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got experience with Ingres, Unix/AIX, or SQL, make sure to highlight that in conversations. Share examples of how you've tackled challenges in legacy systems. This will help you stand out as a candidate who can hit the ground running.
✨Tip Number 3
Be proactive! Don’t wait for job postings to appear. Reach out directly to Eurobase and express your interest in the Senior Systems Business Analyst role. A friendly email or LinkedIn message can go a long way in getting noticed.
✨Tip Number 4
Prepare for interviews by brushing up on your knowledge of the London Market and reinsurance processes. Be ready to discuss how you can improve existing systems and processes. Show them you’re not just a fit for the role, but a perfect match for their team!
We think you need these skills to ace Senior Systems Business Analyst in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Systems Business Analyst role. Highlight your hands-on experience with Ingres, Unix/AIX, and SQL, as well as any relevant projects that showcase your ability to bridge business needs with system capabilities.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Eurobase. Mention your experience in legacy environments and how you’ve successfully managed change delivery in past roles.
Showcase Your Problem-Solving Skills:In your application, don’t forget to include examples of how you've triaged incidents or improved processes. We love seeing candidates who can demonstrate their analytical skills and proactive approach to problem-solving.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Eurobase
✨Know Your Tech Inside Out
Make sure you brush up on your Ingres, Unix/AIX, and SQL skills. Be ready to discuss specific scenarios where you've used these technologies in past roles. The interviewers will want to see that you can handle the technical demands of the job.
✨Understand the Business Context
Familiarise yourself with the financial services sector, especially around reinsurance and the London Market. Show that you understand how the systems you’ll be working with impact business operations and client relationships. This will demonstrate your ability to bridge the gap between tech and business needs.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve real-world problems or describe how you would handle specific incidents. Think about past experiences where you triaged incidents or led change delivery, and be ready to explain your thought process clearly.
✨Showcase Your Communication Skills
As a Senior Systems Business Analyst, you'll need to communicate effectively with both technical teams and stakeholders. Prepare examples of how you've successfully managed stakeholder expectations and communicated complex information in an understandable way.
