At a Glance
- Tasks: Lead user research to enhance digital services and influence design.
- Company: Global IT consultancy with a focus on user-centred projects.
- Benefits: Competitive day rate, flexible work pattern, and mentorship opportunities.
- Other info: Opportunity to mentor junior researchers and grow your career.
- Why this job: Make a real impact by shaping user experiences in a dynamic environment.
- Qualifications: Experience in user research and strong collaboration skills required.
The predicted salary is between 57692 - 70512 £ per year.
My client is a global IT consultancy who are recruiting for a User Researcher to join a GDS compliant project.
Position Description
- Target Start Date: 16/11/2026
- Duration/End Date: 31/03/2027
- Base Location: Leeds (2 days on site per week)
- Work Pattern: Full-time
- Day rate: £400pd
Responsibilities:
- Lead & Innovate: Plan, design, and lead user research across the full service life cycle.
- Discover & Understand: Use a blend of qualitative and quantitative methods to uncover user needs and behaviours.
- Translate & Influence: Turn complex findings into clear insights and recommendations that guide design and policy.
- Collaborate & Inspire: Work across disciplines to co-design solutions and embed user-centred thinking.
- Mentor & Develop: Support and coach junior researchers, promoting best practice in research ethics and methodology.
- Optimise & Improve: Enhance research operations, recruitment, and data management to streamline delivery and impact.
Essential:
- Proven experience leading user research for digital services with complex user journeys.
- Strong understanding of GDS and how research supports service assessments.
- Proficiency in a range of methodologies (e.g. interviews, ethnography, surveys, diary studies, usability testing).
- Ability to synthesise findings into clear insights that shape strategy and design.
- Experience mentoring and developing others within a research or design team.
- Skilled collaborator with experience in agile delivery environments.
- Excellent communication, facilitation, and influencing skills.
Desirable:
- Experience across both public and private sector research.
- Ability to translate research insights into actionable service improvements.
- Experience conducting research in complex public sector environments.
User researcher in Wakefield employer: Eurobase People
As a Senior Workday HCM Consultant, you will join a dynamic and innovative team dedicated to delivering impactful solutions for a major public sector transformation programme. Our fully remote work culture promotes flexibility and collaboration, allowing you to thrive in a supportive environment that values your expertise and encourages professional growth. With opportunities to engage in high-profile projects and access to best practice guidance, this role offers a meaningful and rewarding career path.
We think you need these skills to ace User researcher in Wakefield
User Research
Qualitative Methods
Quantitative Methods
GDS Understanding
Research Methodologies
Data Synthesis
Mentoring
