At a Glance
- Tasks: Manage IT support tickets and ensure top-notch service levels.
- Company: Join a leading tech firm focused on innovation and teamwork.
- Benefits: Enjoy competitive pay, flexible hours, and career development opportunities.
- Other info: Exciting role with potential for growth and SC/MOD clearance required.
- Why this job: Be the go-to person for tech solutions and make a difference in service delivery.
- Qualifications: Experience in IT support and strong problem-solving skills.
The predicted salary is between 25000 - 35000 £ per year.
Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensuring appropriate updates and call management to maintain Service levels as per contract.
Hub Stock management including asset management of kit in/out (Scan items in/out of locations) as per contract.
Effective Management of disposals that go through their Hub as per contract.
Highlight potential issues with service/potential service improvements to their Team Leader.
Follow any agreed processes and procedures either from the Authority (site regulations etc) or Computacenter's own.
Start date will not be before 10th July but SC clearance and MOD clearance required.
IT Support in Somerset employer: Eurobase People
As an IT Support professional at Computacenter, you will thrive in a dynamic work environment that prioritises employee growth and development. With a strong focus on teamwork and innovation, we offer comprehensive training programmes and opportunities for career advancement, all while maintaining a supportive culture that values your contributions. Located in a vibrant area, our Hub provides a unique chance to engage with cutting-edge technology and make a meaningful impact on service delivery.
