Support Engineer in Plymouth

Support Engineer in Plymouth

Plymouth Full-Time 30000 - 37000 £ / year (est.) No working from home possible
Eurobase People

At a Glance

  • Tasks: Install and configure desktop hardware while ensuring smooth service delivery.
  • Company: Join a dynamic team focused on tech solutions and customer satisfaction.
  • Benefits: Earn £17.72 per hour for a 4-day work week with flexible shifts.
  • Other info: Opportunity to work in a supportive environment with potential for growth.
  • Why this job: Gain hands-on experience in tech installation and enhance your skills.
  • Qualifications: Basic technical skills and a current UK driving licence required.

The predicted salary is between 30000 - 37000 £ per year.

The role is a 4 day per week role Monday to Thursday. Rate is UMB - £17.72 Per hour.

Installation Technicians provide desktop hardware installation services where basic technical skills are required for a service delivery solution. Installation Technicians will typically un-box and install kit to desk and connect peripherals, connect cables (e.g. power and network) and perform any relevant power on self-tests. Basic steps to start automated builds and simple scripted post-login configuration may also be required. Technicians may be asked to work variable shift patterns as business requires.

Additionally:

  • Upkeep of system records, principally ServiceNow
  • Strict adherence to procedures, scripts and policies is a must
  • Flexibility of working days will be required, though minimal, with notice
  • Current UK driving license mandatory

Support Engineer in Plymouth employer: Eurobase People

As a Support Engineer with us, you will enjoy a flexible 4-day work week, allowing for a better work-life balance while being part of a dynamic team dedicated to delivering top-notch installation services. Our supportive work culture fosters professional growth through ongoing training and development opportunities, ensuring you can advance your skills in a collaborative environment. Located in a vibrant area, we offer unique advantages such as easy access to local amenities and a strong sense of community among our employees.

Eurobase People

Contact Details:

Eurobase People Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Support Engineer in Plymouth

Tip Number 1

Network, network, network! Reach out to your connections in the tech industry and let them know you're on the hunt for a Support Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by brushing up on your technical skills. Since this role involves installation and basic troubleshooting, make sure you can confidently discuss your experience with desktop hardware and any relevant software tools like ServiceNow.

Tip Number 3

Show your flexibility! Since the job may require variable shift patterns, be ready to discuss your availability during interviews. Highlighting your willingness to adapt can set you apart from other candidates.

Tip Number 4

Don't forget to apply through our website! We love seeing applications directly from motivated candidates like you. Plus, it gives us a chance to see your enthusiasm for the role right from the start.

We think you need these skills to ace Support Engineer in Plymouth

Desktop Hardware Installation
Technical Skills
Peripherals Connection
Cable Management
Automated Builds
Scripting for Configuration
ServiceNow

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the Support Engineer role. We want to see how your background fits with our needs, so don’t be shy about showcasing your technical skills and any previous installation work.

Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how you can contribute to our team. Keep it concise but engaging – we love a bit of personality!

Follow the Application Instructions:When applying, make sure to follow all the instructions in the job listing. We appreciate attention to detail, so double-check that you’ve included everything we ask for. It shows us you can follow procedures, which is key for this role!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!

How to prepare for a job interview at Eurobase People

Know Your Tech Basics

Make sure you brush up on your basic technical skills before the interview. Familiarise yourself with desktop hardware installation processes, as well as any relevant power-on self-tests. Being able to discuss these confidently will show that you're ready for the role.

Understand the Role Requirements

Read through the job description thoroughly and understand what’s expected of you. Be prepared to discuss how your experience aligns with the responsibilities, especially around adhering to procedures and using tools like ServiceNow.

Show Your Flexibility

Since the role requires some flexibility in working days, be ready to talk about your availability. Highlight any previous experiences where you adapted to changing schedules or worked variable shifts, as this will demonstrate your willingness to meet the company's needs.

Prepare Questions

Have a few questions ready to ask at the end of the interview. This could be about the team you'll be working with, the tools they use, or how success is measured in the role. It shows your interest and helps you gauge if the company is the right fit for you.