Job Description
Role details:
\nMust be based in/around Plymouth
\n£19.33 per hour (Umbrella)
\nFull clean manual driving licence required, Must have SC clearance/or be able to gain this
\nQueue ticket management of tickets assigned to their Hub (and surrounding spokes) ensuring appropriate updates and call management to maintain Service levels as per contract
\nHub Stock management including asset management of kit in/out (Scan items in/out of locations) as per contract
\nEffective Management of disposals that go through their Hub as per contract
\nTriage and perform hardware repairs of in Warranty kit' and liaise with vendors for parts and returns as per contract
\nLocker replenishments where appropriate as per contract
\nHighlight potential issues with service/potential service improvements to their Team Leader
\nFollow any agreed processes and procedures either from the Authority (site regulations etc) or Computacenter's own
\nEssentials - Must have SC clearance/or be able to gain this, UK National with a UK passport, Must join the OOH rota and standby, must have a full clean driving licence - 2 year+ experience in a PC field service environment or PC field Workshop environment Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs)
\nAccredited or willing to go through HP & Dell - Desktop and Laptop training
\nMust be based in/around Plymouth
\n£19.33 per hour (Umbrella)
\nFull clean manual driving licence required, Must have SC clearance/or be able to gain this
IT Support Analyst in Plymouth employer: Eurobase People
At Eurobase People, we pride ourselves on being more than just a recruitment agency; we are a dynamic team dedicated to fostering growth and success in the tech sector. Located in Chelmsford, our supportive work culture encourages personal development through ongoing training and career progression opportunities, while our competitive compensation structure, including uncapped commission, ensures that your hard work is rewarded. Join us to make a meaningful impact in a fast-paced environment where your contributions truly matter.
