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- Tasks: Manage tech tickets, perform hardware repairs, and ensure smooth operations in your Hub.
- Company: Join a leading tech service provider with a focus on innovation and teamwork.
- Benefits: Earn £19.33 per hour, enjoy flexible hours, and gain valuable experience.
- Other info: Opportunity for career growth and training with top brands like HP and Dell.
- Why this job: Be part of a dynamic team and enhance your tech skills while making a difference.
- Qualifications: SC clearance required, plus 2+ years in PC field service or workshop environment.
The predicted salary is between 38 - 40 £ per hour.
£19.33 Per Hour Inside Via umbrella - MUST BE SC CLEARED
Summary of responsibilities:
- Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensuring appropriate updates and call management to maintain Service levels as per contract.
- Hub Stock management including asset management of kit in/out (Scan items in/out of locations) as per contract.
- Effective Management of disposals that go through their Hub as per contract.
- Triage and perform hardware repairs of in Warranty kit and liaise with vendors for parts and returns as per contract.
- Locker replenishments where appropriate as per contract.
- Highlight potential issues with service/potential service improvements to their Team Leader.
- Follow any agreed processes and procedures either from the Authority (site regulations etc) or Computacenter's own.
Essentials:
- Must have SC clearance/or be able to gain this.
- UK National with a UK passport.
- Must join the OOH rota and standby.
- Must have a full clean driving licence.
- 2 year+ experience in a PC field service environment or PC field Workshop environment.
- Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs).
- Accredited or willing to go through HP & Dell - Desktop and Laptop training.
ME Technician (Permanent) in Helensburgh employer: Eurobase People
Contact Detail:
Eurobase People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ME Technician (Permanent) in Helensburgh
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to the ME Technician role. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Showcase your skills! Bring along a portfolio or examples of your past work that highlight your experience in hardware repairs and asset management. This will help you stand out during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace ME Technician (Permanent) in Helensburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ME Technician role. Highlight your experience in PC field service and any relevant hardware repair skills. We want to see how your background fits with what we need!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your SC clearance status and any specific experiences that relate to the job description.
Showcase Your Skills: In your application, don’t forget to showcase your technical skills, especially around hardware diagnostics and repairs. We love seeing candidates who can demonstrate their problem-solving abilities!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Eurobase People
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around hardware repairs and troubleshooting. Familiarise yourself with common issues and solutions for laptops and desktops, as well as any specific tools or software mentioned in the job description.
✨Showcase Your Experience
Prepare to discuss your previous roles in PC field service environments. Be ready to share specific examples of how you've managed ticket queues, handled stock management, or performed hardware repairs. This will demonstrate your hands-on experience and problem-solving skills.
✨Understand the Company Culture
Research the company’s values and work culture. Knowing how they operate and what they value can help you tailor your answers to align with their expectations. It also shows that you're genuinely interested in being part of their team.
✨Ask Smart Questions
Prepare a few insightful questions to ask at the end of your interview. This could be about their processes for service improvements or how they handle vendor relationships. It shows that you're thinking critically about the role and are eager to contribute.