Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage IT support tickets and ensure top-notch service levels.
- Company: Leading IT consultancy with a focus on innovative support solutions.
- Benefits: Competitive pay, contract until 2026, and opportunities for skill development.
- Why this job: Join a dynamic team and make a real difference in IT support.
- Qualifications: Must have SC Clearance and experience in IT support.
- Other info: Great chance to grow your career in a supportive environment.
The predicted salary is between 15 - 20 £ per hour.
My client are an IT consultancy specialising in all things IT support.
Pay Grade/Rate: £19.34 inside/umbrella
Contract to: 31/01/2026
Location: Carterton
This role does require SC Clearance.
- Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensuring appropriate updates and call management to maintain Service levels as per contract.
- Hub Stock management including asset management of kit in/out (Scan items in/out of locations) as per contract.
- Effective Management of disposals that go through their Hub as per contract.
- Triage and perform hardware repairs of in Warranty kit and liaise with vendors for parts and returns as per contract.
- Locker replenishments where appropriate as per contract.
- Highlight potential issues with service/potential service improvements to their Team Leader.
- Follow any agreed processes and procedures either from the Authority (site regulations etc).
Must have SC Clearance.
SC Cleared Support Analyst in Carterton employer: Eurobase People
Contact Detail:
Eurobase People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SC Cleared Support Analyst in Carterton
✨Tip Number 1
Network like a pro! Reach out to folks in the IT support field, especially those who have experience with SC Clearance roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills and understanding of ticket management systems. We want you to shine when discussing how you handle service levels and asset management!
✨Tip Number 3
Don’t forget to showcase your problem-solving skills! Be ready to share examples of how you've triaged issues or improved processes in previous roles. This will show you're the right fit for the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace SC Cleared Support Analyst in Carterton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that matches the job description. We want to see how your skills align with the SC Cleared Support Analyst role, so don’t be shy about showcasing your IT support expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role and how your background in IT support can help us maintain those service levels. Keep it engaging and to the point!
Showcase Your Problem-Solving Skills: In your application, highlight any experiences where you’ve successfully managed tickets or resolved issues. We love candidates who can demonstrate their ability to triage and perform hardware repairs effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Eurobase People
✨Know Your SC Clearance
Make sure you understand what SC Clearance entails and be ready to discuss your experience with it. This role requires a solid grasp of security protocols, so showing that you’re familiar with the requirements will impress the interviewers.
✨Familiarise Yourself with Ticket Management
Since the job involves queue ticket management, brush up on any relevant systems or software used for this purpose. Be prepared to talk about your previous experiences managing tickets and how you ensured service levels were maintained.
✨Highlight Your Asset Management Skills
This role includes stock and asset management, so think of examples where you've successfully managed inventory or equipment. Discuss any specific tools or processes you’ve used to track assets and ensure everything is accounted for.
✨Show Your Problem-Solving Skills
The ability to triage and perform hardware repairs is crucial. Prepare to share instances where you identified issues and implemented solutions. Emphasising your proactive approach to potential service improvements will demonstrate your value to the team.
