Parts Advisor in Woburn Sands

Parts Advisor / Parts Sales Specialist, Milton Keynes

For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.

£28,000 - £35,000 salary guide + annual bonus + private healthcare

• Join a successful £40m turnover commercial vehicle business with a strong track record of year-on-year growth.
• Excellent opportunity to help grow a parts business supplying the UK commercial vehicle industry.
• Varied customer facing role combining inbound sales, proactive outbound sales and hands-on parts support.
• You will have the opportunity to develop your product knowledge, customer service, and sales skills.

Are you a customer-focused Parts Advisor, Parts Sales Specialist, Trade Counter, Customer Service, or Internal Sales professional looking for an opportunity to develop your career within a growing business?

As a Parts Advisor / Parts Sales Specialist, you will play an important role in supporting customers, developing sales opportunities and contributing to this growth.

Around 80% of your time will be spent handling inbound customer enquiries by telephone and email, identifying parts, preparing quotations and processing orders. The remaining 20% will focus on outbound sales activity, following up quotations, strengthening customer relationships and generating additional business.

Parts Advisor / Parts Sales Specialist Key Responsibilities:

• Handle inbound sales enquiries by telephone and email, understanding customer requirements and identifying the correct parts.
• Prepare quotations, provide pricing and availability information, and convert enquiries into orders.
• Make outbound calls to follow up quotations, maintain customer relationships and identify additional sales opportunities.
• Process orders accurately and maintain customer records using internal computer systems.
• Build strong relationships with customers across the UK commercial trailer industry.
• Provide a professional and helpful service to customers visiting the premises.
• Assist with picking, preparing and packing parts when required.
• Contribute ideas and activities to help grow parts sales and improve customer retention.

About You:

• Experience in a Parts Advisor, Parts Sales, Internal Sales, Trade Counter or customer-facing role would be beneficial. xgikmsk
• Confident communicating with customers over the telephone and via email.
• Comfortable handling sales enquiries and proactively contacting customers to generate b...