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For Companies At a Glance
- Tasks: Support staff with IT queries and manage Microsoft 365, Azure, and more.
- Company: Join a leading Managed IT Services provider making a difference in education.
- Benefits: Enjoy remote work flexibility and support for training and certifications.
- Why this job: Be part of a major digital transformation with great career progression opportunities.
- Qualifications: Experience in IT support, strong knowledge of cloud solutions, and excellent communication skills.
- Other info: Initial 6-month on-site role in Louth, then transition to remote work.
IT Support Engineer
The following information provides an overview of the skills, qualities, and qualifications needed for this role.
We are recruiting an IT Support Engineer to join our client, a leading Managed IT Services provider. This position begins with a 6-month on-site role in Louth, supporting a large school through a major digital transformation. After this, you will move into a remote IT Support Engineer role within the wider MSP team.
What you’ll be doing as an IT Support Engineer:
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Supporting staff onsite and remotely with IT queries.
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Managing Microsoft 365, Azure, Intune, Teams, and SharePoint.
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Delivering training sessions and building staff confidence with new technology.
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Maintaining networks, devices, and ensuring IT security.
What we’re looking for in an IT Support Engineer:
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Previous experience as an IT Support Engineer in a school, college, or similar organisation.
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Strong knowledge of Microsoft 365, Azure, Intune, and cloud solutions.
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Excellent communication skills and a proactive approach.
Why apply as an IT Support Engineer?
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Career progression into either Service Desk or Project Engineering.
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Remote working flexibility after the first project phase.
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Training and Microsoft certifications supported.
If you’re an IT Support Engineer based in or around Grimsby, this is a fantastic opportunity to be part of a major IT project with long-term career potential
IT Support Engineer employer: Euro-Projects Recruitment Ltd
Contact Detail:
Euro-Projects Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft 365, Azure, Intune, and SharePoint. Having hands-on experience or relevant certifications in these areas will make you stand out during the interview process.
✨Tip Number 2
Prepare to discuss your previous experience in IT support, particularly in educational settings. Be ready to share examples of how you've successfully resolved IT issues and supported staff, as this will demonstrate your suitability for the role.
✨Tip Number 3
Showcase your communication skills by practising how you would explain technical concepts to non-technical staff. This is crucial for the role, especially when delivering training sessions and building confidence in new technology.
✨Tip Number 4
Research the company and its approach to digital transformation in schools. Understanding their goals and challenges will help you tailor your responses in interviews and show that you're genuinely interested in contributing to their mission.
We think you need these skills to ace IT Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as an IT Support Engineer, especially in educational settings. Emphasise your knowledge of Microsoft 365, Azure, and other technologies mentioned in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and proactive approach. Mention specific examples of how you've supported staff with IT queries or delivered training sessions in the past.
Highlight Relevant Certifications: If you have any certifications related to Microsoft technologies or IT support, be sure to include them in your application. This will demonstrate your commitment to professional development and align with the company's support for training.
Show Enthusiasm for the Role: In your application, express your excitement about the opportunity to work on a major digital transformation project. Highlight your interest in career progression and remote working flexibility, which are key aspects of the role.
How to prepare for a job interview at Euro-Projects Recruitment Ltd
✨Showcase Your Technical Skills
Make sure to highlight your experience with Microsoft 365, Azure, Intune, and other relevant technologies during the interview. Be prepared to discuss specific scenarios where you've successfully managed these tools, as this will demonstrate your capability to handle the technical demands of the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world situations. Think of examples from your previous roles where you resolved IT issues, supported staff, or delivered training sessions. This will help illustrate your proactive approach and communication skills.
✨Understand the Company Culture
Research the Managed IT Services provider and their approach to digital transformation in educational settings. Understanding their values and mission will allow you to tailor your responses and show how you align with their goals, making you a more attractive candidate.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, the specific challenges they face during the digital transformation, or opportunities for professional development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
