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For Companies At a Glance
- Tasks: Deliver top-notch customer service and manage orders while resolving complaints.
- Company: Leading language consultancy based in Wigan with a vibrant team.
- Benefits: Competitive salary, permanent position, and a supportive work environment.
- Why this job: Join a dynamic team and enhance your skills in a multilingual setting.
- Qualifications: Fluency in German and English, plus proven customer service experience.
- Other info: Full UK work permit required; great opportunity for career growth.
The predicted salary is between 28000 - 30000 £ per year.
A leading language consultancy based in Wigan is seeking a Customer Service Team Representative fluent in German and English. The role involves delivering high-quality service, resolving customer complaints, and managing customer orders.
Candidates must have proven customer service experience and proficiency in Microsoft Office. This is a permanent position with a salary range of £28k to £30k annually, and a full UK work permit is required.
German-Speaking Customer Service & Orders Coordinator in Wigan employer: Euro London
Contact Detail:
Euro London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land German-Speaking Customer Service & Orders Coordinator in Wigan
✨Tip Number 1
Make sure you know the company inside out! Research their values, services, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your German and English skills before any interviews. You might be asked to switch languages on the spot, so brush up on customer service terminology and common phrases to impress them!
✨Tip Number 3
Prepare some questions to ask during your interview. This shows that you’re engaged and keen to learn more about the role and the company culture. Plus, it gives you a chance to see if they’re the right fit for you too!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace German-Speaking Customer Service & Orders Coordinator in Wigan
Some tips for your application 🫡
Show Off Your Language Skills: Since we're looking for someone fluent in both German and English, make sure to highlight your language proficiency right at the start. Use examples from your past experiences where you’ve successfully communicated in both languages.
Customer Service Experience is Key: We want to see your proven customer service experience shine through. Share specific instances where you've resolved complaints or managed orders effectively. This will show us that you’re the right fit for our team!
Be Familiar with Microsoft Office: As part of the role, you'll be using Microsoft Office regularly. Mention any relevant experience you have with these tools, whether it’s creating reports, managing spreadsheets, or handling emails. It’ll give us confidence in your tech skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Euro London
✨Brush Up on Your Language Skills
Since the role requires fluency in both German and English, make sure to practice speaking and writing in both languages. Prepare to demonstrate your language skills during the interview by discussing your previous customer service experiences in both languages.
✨Know the Company Inside Out
Research the language consultancy thoroughly. Understand their services, values, and any recent news. This will not only help you answer questions more effectively but also show your genuine interest in the company and the role.
✨Prepare for Customer Scenarios
Think of specific examples from your past experience where you successfully resolved customer complaints or managed orders. Be ready to discuss these scenarios in detail, highlighting your problem-solving skills and ability to provide high-quality service.
✨Familiarise Yourself with Microsoft Office
As proficiency in Microsoft Office is a requirement, ensure you're comfortable using tools like Excel, Word, and Outlook. You might be asked about how you've used these tools in previous roles, so have some examples ready to share.
