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- Tasks: Deliver exceptional customer service and manage orders in both German and English.
- Company: Leading language consultancy based in Wigan with a focus on customer success.
- Benefits: Attractive salary of £28k-£30k, permanent position, and supportive work environment.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Fluency in German and English, proven customer service experience, and Microsoft Office skills.
- Other info: Full UK work permit required; great opportunity for career growth.
The predicted salary is between 28000 - 30000 £ per year.
A leading language consultancy in Wigan is looking for a Customer Service Team Representative fluent in both German and English. The role requires delivering exceptional service, handling customer complaints, and managing orders.
Candidates should have proven customer service experience and be proficient in Microsoft Office. This is a permanent position, offering an attractive salary between £28k and £30k annually, and requires a full UK work permit.
Bilingual German-English Customer Success & Orders Coordinator in Wigan employer: Euro London
Contact Detail:
Euro London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bilingual German-English Customer Success & Orders Coordinator in Wigan
✨Tip Number 1
Make sure you brush up on your language skills! Since this role is all about being bilingual, practice speaking and writing in both German and English. It’ll help you feel more confident during interviews and show off your skills.
✨Tip Number 2
Research the company before your interview. Knowing their values and what they do will help you tailor your answers and show that you're genuinely interested in the role. Plus, it gives you some great talking points!
✨Tip Number 3
Prepare for common customer service scenarios. Think about how you would handle complaints or tricky situations. Practising these responses can really set you apart and demonstrate your problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you nail that application and get noticed. Plus, it’s a great way to stay updated on any new opportunities that pop up.
We think you need these skills to ace Bilingual German-English Customer Success & Orders Coordinator in Wigan
Some tips for your application 🫡
Show Off Your Language Skills: Since we're looking for someone bilingual, make sure to highlight your German and English skills right from the start. Use examples that showcase your ability to communicate effectively in both languages, especially in customer service scenarios.
Tailor Your Experience: When you’re writing your application, focus on your previous customer service experience. We want to see how you've handled complaints and managed orders in the past, so be specific about your achievements and the impact you made.
Be Proficient with Microsoft Office: Don’t forget to mention your proficiency in Microsoft Office! We use it daily, so if you’ve got experience with Excel, Word, or any other tools, let us know how you’ve used them to enhance your work efficiency.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Euro London
✨Brush Up on Your Language Skills
Since the role requires fluency in both German and English, make sure to practice speaking and writing in both languages. Prepare to demonstrate your language skills during the interview by discussing your previous experiences or handling hypothetical customer scenarios.
✨Know the Company Inside Out
Research the language consultancy thoroughly. Understand their services, values, and any recent news. This will not only help you answer questions more effectively but also show your genuine interest in the company and the role.
✨Prepare for Customer Scenarios
Think of examples from your past customer service experience where you successfully resolved complaints or managed orders. Be ready to discuss these situations in detail, highlighting your problem-solving skills and ability to deliver exceptional service.
✨Familiarise Yourself with Microsoft Office
As proficiency in Microsoft Office is a requirement, brush up on your skills, especially in Excel and Word. Be prepared to discuss how you've used these tools in previous roles, as this will demonstrate your capability to handle the administrative aspects of the job.
