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- Tasks: Manage customer orders and provide top-notch service in both German and English.
- Company: Established European business with a friendly, collaborative team in London.
- Benefits: Competitive salary, hybrid working, and supportive work environment.
- Why this job: Join a dynamic team and enhance your skills while making a real impact.
- Qualifications: Fluency in German and English, plus customer service experience.
- Other info: Flexible hours and excellent career growth opportunities await you!
The predicted salary is between 30000 - 40000 £ per year.
A well-established European business with a UK presence is currently working with us to recruit a German-speaking Customer Service / Administration Executive for their small, collaborative team based in London.
This role is ideal for someone with previous experience in customer service and administration, strong attention to detail, and confidence working with orders, systems, and customers in both German and English.
Key Responsibilities:- Accurate processing and placement of customer orders using internal systems
- Managing orders from receipt through to final delivery
- Liaising with production teams, shippers, and logistics partners
- Booking deliveries with clients, warehouses, and sites
- Providing high-quality customer service via phone and email
- Carrying out varied administrative tasks, including:
- Monthly sales figures
- Turnover, input, and backlog reporting
- Maintaining customer records and databases
- Fluency in German and English is essential
- Experience in a customer service administrative role
- Strong Excel and Word skills and general PC literacy
- High attention to detail and strong organisational skills
- Confident communicator with a customer-focused approach
- Comfortable working within a small team environment
- £30,000–£40,000 per annum, depending on experience
- Working hours: Monday to Friday, either 8am–4pm or 9am–5pm
- Working Pattern:
- During training: 5 days per week in the London showroom/office
- Once fully trained: Hybrid working, with 3 days in the office and 2 days working from home
This is an excellent opportunity for a German-speaking customer service or administrative professional seeking a stable, varied role with a supportive employer and a flexible hybrid setup.
Administrative Manager in Plymouth employer: Euro London
Contact Detail:
Euro London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Manager in Plymouth
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for an Administrative Manager role, and who knows? They might just have the perfect lead for you.
✨Tip Number 2
Prepare for interviews by practising common questions. Think about how your experience in customer service and administration can shine through. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your skills! If you’ve got strong Excel and Word skills, be ready to demonstrate them. Maybe even bring along a portfolio of your work or examples of reports you've created to impress your potential employer.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals like you to join our team!
We think you need these skills to ace Administrative Manager in Plymouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and administration. We want to see how your skills match the job description, so don’t be shy about showcasing your attention to detail and organisational prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your fluency in German and English, and share specific examples of how you've excelled in similar roles.
Show Off Your Tech Skills: Since we’re looking for someone with strong Excel and Word skills, make sure to mention any relevant software experience in your application. If you’ve worked with internal systems before, let us know how you managed orders and customer records!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Euro London
✨Brush Up on Your Language Skills
Since the role requires fluency in both German and English, make sure you’re comfortable switching between the two during the interview. Practise common phrases and terminology related to customer service and administration to show your confidence.
✨Know the Company Inside Out
Research the company’s background, values, and recent news. Understanding their operations will help you tailor your answers and demonstrate your genuine interest in the role. Plus, it’ll give you a chance to ask insightful questions!
✨Showcase Your Attention to Detail
Prepare examples from your past experience that highlight your attention to detail, especially in processing orders or managing customer records. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Demonstrate Your Customer Service Skills
Be ready to discuss specific instances where you provided excellent customer service. Think about challenges you faced and how you resolved them, as this will showcase your problem-solving abilities and customer-focused approach.