At a Glance
- Tasks: Design luxury travel experiences for premium clients in both French and English.
- Company: Join a leading global luxury concierge service with a vibrant team.
- Benefits: Enjoy competitive time-off, paid sabbaticals, and exclusive employee discounts.
- Other info: Flexible hybrid working options and genuine career growth opportunities.
- Why this job: Be a trusted advisor and create unforgettable journeys for high-net-worth clients.
- Qualifications: Fluent in French and English, with experience in the travel industry.
The predicted salary is between 29700 - 36300 £ per year.
As a Travel Consultant with an internationally leading lifestyle management company, you will serve a sophisticated premium clientele and design tailor-made journeys that meet the highest standards. In this role, you will combine your expertise in travel with a keen sense for luxury, trends, and service quality. You are not just a consultant – you become a trusted point of contact for clients seeking exceptional experiences worldwide.
Responsibilities
- Advising clients – premium cardholders – by phone and email in both French and English
- Handling customer inquiries from quote preparation to billing for individual trips
- Making reservations with airlines, hotels, and travel agencies
- Creating tailored offers, travel documents, and detailed travel itineraries
- Passionately advising and facilitating unique travel experiences
- Actively selling special promotions and exclusive offers
Your Profile
- Excellent language skills in professional French and English, in written and spoken (C2 according to The Common European Framework)
- Ability to speak an additional language such as German or Italian is an advantage
- Completed tertiary qualification or equivalent training, ideally in the field of tourism
- Several years of professional experience in the travel industry, a tour operator or in a travel agency
- GDS knowledge (preferably Amadeus)
- Excellent destination knowledge across key global regions
- A strong passion for everything related to travel and the luxury lifestyle, including gastronomy, events and culture
- Service-oriented, flexible and able to work under pressure
- Positive attitude and identify with the company’s values
- Strong communication skills
- Value exceptional service and live by this motto
- Available on a full-time basis (40hrs per week)
- Willingness to work 5 days a week between 08:00 and 20:00, Sunday to Thursday for UK and Spain, and between 7:00 and 22:00, Sunday to Thursday for South Africa
Guidelines for Hybrid/Remote option
- Located in United Kingdom, Spain or South Africa
- If you live within a commutable distance of the office you will be asked to enter into a hybrid working arrangement - at least 2x a week in the office
- A secure home office at your confirmed address, free from background noise or other distractions
- You must meet their minimum internet speeds if you want to work remotely / in our hybrid model
- During the first week of employment (Week 1), employees are required to work 100% from the office to support onboarding, cultural immersion, and initial setup
- A Work-From-Home (WFH) assessment will be assigned on Day 1 and must be completed within the first week
- From Week 2 onwards, employees may transition to a hybrid working arrangement, subject to successful completion and passing of the assessment
- Exceptions may be considered on a case-by-case basis where necessary
Benefits
- Enjoy a competitive paid time-off package, including one paid day each year to volunteer for a cause that matters to you
- One month of paid sabbatical after every five years of service
- Their lucrative Loyalty Rewards program includes bonuses and gifts to thank you for being part of our company
- Access to great travel and entertainment discounts, just like their clients’ members enjoy!
- Be part of their global, dynamic, and inclusive team, with diversity at its core
- Discover genuine career opportunities within a dynamic, international company
Who They Are
A global luxury concierge service, and their travel department offers a unique opportunity to join a vibrant team. Their clients and colleagues are the cornerstones of what they do, and they serve High-Net-Worth (HNW) and Ultra-High-Net-Worth (UHNW) clients with their leisure travel requests. They deliver their service through a combination of a proprietary, technology-enabled platform and the expertise of their highly trained lifestyle managers. They are growing quickly and have ambitious plans to keep innovating, inspiring, and improving the lives of millions of members. As a Certified B Corp, they are a part of a global community of businesses united by a shared goal: making a positive impact on society and the environment.
French speaking Travel Consultant in Norwich employer: Euro London
Join a dynamic and innovative team that values flexibility and work-life balance, making it an excellent employer for Swiss German speakers. With fully remote options and the choice between full-time and part-time hours, you can tailor your work schedule to fit your lifestyle while contributing to meaningful market research projects. Our supportive work culture fosters collaboration and professional growth, ensuring you have the resources and opportunities to thrive in your career.
StudySmarter Expert Advice🤫
We think this is how you could land French speaking Travel Consultant in Norwich
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Euro London who are looking for fresh talent for roles like French speaking Travel Consultant.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Euro London and give you a leg up for your French speaking Travel Consultant application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any French speaking Travel Consultant openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace French speaking Travel Consultant in Norwich
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the French speaking Travel Consultant role at Euro London.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the French speaking Travel Consultant position at Euro London.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Euro London.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Euro London's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time French speaking Travel Consultant.
How to prepare for a job interview at Euro London
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Euro London.
