At a Glance
- Tasks: Support the full lifecycle of insurance claims and provide top-notch customer service.
- Company: Join a dynamic, international organisation with a supportive team culture.
- Benefits: £27,000 salary, performance bonuses, 25 days leave, and private medical insurance.
- Other info: Enjoy a hybrid working model and comprehensive training for career growth.
- Why this job: Make a real difference in customers' lives while developing your career in insurance.
- Qualifications: Experience in insurance and strong customer service skills are essential.
The predicted salary is between 27000 - 27000 £ per year.
Location: Newport (Hybrid Working Available)
Start Date: ASAP
Do you have experience in insurance and a passion for customer service? This is a great opportunity to join a dynamic and growing international organisation in a key support role. You’ll be part of a supportive, international team that delivers high-quality customer service and claims support. Full training will be provided, and you'll benefit from clear development pathways and strong employee benefits.
Key Responsibilities:
- Supporting the full lifecycle of claims, from information gathering to resolution
- Maintaining accurate customer records and case notes in the system
- Providing clear, empathetic, and professional communication at all times
- Liaising with other departments to ensure smooth and timely customer support
- Handling complaints in line with company policy
Candidate Requirements:
- Experience within insurance essential
- Strong customer service skills with a desire to deliver excellent experiences
- Ability to manage multiple tasks with accuracy and attention to detail
- Confident communication and problem-solving skills
- Previous experience in customer service or claims handling is an advantage, but not essential
- Proactive, team-oriented approach with a willingness to learn
Benefits Include:
- £27,000 base salary + performance-related bonus
- 25 days’ annual leave (plus the option to buy/sell additional days)
- Private medical insurance and life cover
- Employee assistance programme
- Comprehensive training and career development support
- Inclusive, international working environment
- Wellbeing initiatives and regular team events
Claims Advisor - Insurance in Newport employer: Euro London
Join a dynamic and innovative team that values flexibility and work-life balance, making it an excellent employer for Swiss German speakers. With fully remote options and the choice between full-time and part-time hours, you can tailor your work schedule to fit your lifestyle while contributing to meaningful market research projects. Our supportive work culture fosters collaboration and professional growth, ensuring you have the resources and opportunities to thrive in your career.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Advisor - Insurance in Newport
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Euro London). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Euro London. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Claims Advisor - Insurance in Newport
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Euro London.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Euro London. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Euro London
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Euro London to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Euro London, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Euro London's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
