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- Tasks: Support export sales team with customer enquiries, order processing, and translations.
- Company: International company with a dynamic export team in a modern office.
- Benefits: Competitive salary, profit-related pay, pension scheme, and subsidised canteen.
- Why this job: Join a multinational team and enhance your language skills while making an impact.
- Qualifications: Fluent in German and English, with customer service experience preferred.
- Other info: Fast-paced environment with full training provided and excellent career growth opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Export Customer Services - German - Kirkby in Ashfield - Onsite - £28K-£30K + Benefits
Our client, an international successful company exporting to Europe, is looking to appoint an export sales administrator to support the export sales team. Based about 30 mins from Nottingham town centre, you will be fluent in German and English to a very high standard, both spoken and written. You will join an international team of around 20 export administrators.
The role is to provide full administrative support to overseas agents, distributors and customers. This involves dealing with a wide variety of customer enquiries, order processing, quotations, despatch and all aspects of customer service. In addition, you would be expected to translate material from English into German and vice versa as part of the role.
It is essential to speak and write fluent German to C1 level and fluent English. Previous experience in customer service roles and administration is ideal, although fresh graduates can also be considered. Experience in a B2B environment is also key. Equally as important is a professional and positive attitude and the ability to learn from the full training provided. The export office is a fast-moving environment and you must be highly organised and able to work to tight deadlines.
Hours of work are Monday - Friday, 8.30am - 5pm. The role is an office-based position where you will receive full training. You will be working in amazing, brand new hi-tech offices and with a multinational established team.
The company offers a number of benefits such as Profit Related Pay Scheme, a contributory pension scheme, subsidised canteen and car parking facilities.
Please note that we can only consider applicants who already hold a full UK work permit.
German Export Customer Services in Kirkby in Ashfield employer: Euro London
Contact Detail:
Euro London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land German Export Customer Services in Kirkby in Ashfield
✨Tip Number 1
Get your networking game on! Connect with people in the industry, especially those who work at companies you're interested in. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Practice makes perfect! Before any interview, do a mock run with a friend or family member. This will help you feel more confident and ready to tackle those tricky questions about your customer service experience.
✨Tip Number 3
Show off your language skills! Since this role requires fluency in German and English, be prepared to demonstrate your abilities during the interview. Maybe even throw in a few phrases to impress them!
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for jobs like this one. Plus, it shows you're serious about joining the team!
We think you need these skills to ace German Export Customer Services in Kirkby in Ashfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Export Customer Services role. Highlight your language skills, especially your fluency in German and English, and any relevant experience in customer service or administration. We want to see how you fit into our fast-paced environment!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with what we’re looking for. Don’t forget to mention your positive attitude and willingness to learn – we love that!
Showcase Relevant Experience: If you've got experience in a B2B environment or have dealt with customer enquiries before, make sure to showcase that in your application. We appreciate candidates who can hit the ground running, so let us know what you've done!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Euro London
✨Brush Up on Your Language Skills
Since the role requires fluency in both German and English, make sure to practice speaking and writing in both languages. Consider preparing a few key phrases or responses related to customer service scenarios that you might encounter during the interview.
✨Know the Company and Its Culture
Research the company’s values and culture before your interview. Understanding their approach to customer service and how they operate in the export market will help you tailor your answers and show that you’re genuinely interested in being part of their team.
✨Prepare for Common Customer Service Questions
Think about common customer service scenarios and how you would handle them. Be ready to discuss your previous experiences or how you would approach specific challenges in an export environment. This will demonstrate your problem-solving skills and adaptability.
✨Showcase Your Organisational Skills
Given the fast-paced nature of the role, be prepared to discuss how you manage your time and stay organised. You could share examples of how you've successfully handled multiple tasks or tight deadlines in the past, which will highlight your ability to thrive in a busy environment.
