At a Glance
- Tasks: Assist Dutch-speaking customers via phone, email, and live chat to resolve their queries.
- Company: Join a dynamic team with a focus on excellent customer service.
- Benefits: Enjoy remote work, gym discounts, life insurance, and enhanced leave options.
- Other info: Work just one day a month in the office for a great work-life balance.
- Why this job: Make a difference in customer experiences while working flexibly from home.
- Qualifications: Fluent in Dutch with strong communication and problem-solving skills.
The predicted salary is between 25000 - 25000 £ per year.
Are you a fluent Dutch speaker with a passion for providing excellent customer service? We are seeking a Dutch-Speaking Customer Service Advisor to join our client’s team. This role is primarily remote, offering flexibility with just one day per month required in our client’s office.
Responsibilities:
- Handle customer enquiries from Dutch-speaking clients via phone, email, and live chat.
- Provide solutions to customer issues, ensuring satisfaction and timely resolution.
- Maintain customer records and accurately log interactions.
- Work collaboratively with team members and management to improve customer experiences.
What We’re Looking For:
- Fluent in both written and spoken Dutch.
- Strong communication and problem-solving skills.
- Prior experience in a customer service role is advantageous.
- Ability to work independently in a remote setting.
Shift Patterns:
- Week 1: 07:00-15:15
- Week 2: 09:45-18:00
Benefits:
- Gym discount
- Life insurance
- Ability to work remote
- Company discount
- Eye tests
- Buy/sell 5 days of holiday a year
- Enhanced maternity/paternity pay
If you're a customer-focused individual with fluent Dutch language skills, we'd love to hear from you! If interested, please apply or send your CV directly to.
Remote Dutch speaking Customer Service Advisor in Ipswich employer: Euro London
Join a dynamic team that values flexibility and employee well-being, offering a remote working environment with just one day a month in the office. Our company fosters a supportive work culture, providing ample opportunities for personal and professional growth, alongside attractive benefits such as gym discounts, life insurance, and enhanced parental leave. If you're passionate about delivering exceptional customer service while enjoying a balanced work-life, this is the perfect opportunity for you.
