At a Glance
- Tasks: Build relationships and provide top-notch customer service while supporting sales growth.
- Company: Join a dynamic team in a hybrid work environment.
- Benefits: Competitive salary, bonus, and flexible working options.
- Other info: Exciting opportunity for career growth in a supportive team.
- Why this job: Make a real impact by helping customers and driving sales in the French market.
- Qualifications: Fluent in French with strong communication and relationship-building skills.
The predicted salary is between 33000 - 35000 £ per year.
Location: Basingstoke
Salary: £33,000 - £35,000 DOE + 15% bonus
Contract: Permanent, Full-Time
Working Pattern: Hybrid – 3 Days in the Office, 2 Days from Home
Our client is looking for a French-speaking Customer Account Executive to join their customer sales and support team. This is a fantastic opportunity for someone who enjoys building relationships, delivering exceptional customer service and identifying commercial opportunities within an established customer base.
The Role
Working closely with both customers and the wider sales team, you'll act as a key point of contact, ensuring customers receive a first-class service while supporting sales growth across the French market.
Key responsibilities include:
- Providing customer service and sales support via phone and email
- Managing customer enquiries and resolving issues efficiently
- Building strong relationships with customers and internal stakeholders
- Supporting the external sales team with account management activities
- Processing orders and ensuring a smooth customer journey
- Identifying upselling opportunities where appropriate
- Maintaining accurate customer records using the CRM system
