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- Tasks: Support the export sales team with customer enquiries, order processing, and translations.
- Company: International company with a dynamic export team in a modern office.
- Benefits: Competitive salary, profit-related pay, pension scheme, and subsidised canteen.
- Why this job: Join a multinational team and enhance your language skills while making an impact.
- Qualifications: Fluent in German and English, with customer service experience preferred.
- Other info: Fast-paced environment with full training provided and excellent career growth opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Our client, an international successful company exporting to Europe, is looking to appoint an export sales administrator to support the export sales team. Based about 30 mins from Nottingham town centre, you will be fluent in German and English to a very high standard, both spoken and written. You will join an international team of around 20 export administrators.
The role is to provide full administrative support to overseas agents, distributors and customers. This involves dealing with a wide variety of customer enquiries, order processing, quotations, despatch and all aspects of customer service. In addition, you would be expected to translate material from English into German and vice versa as part of the role.
It is essential to speak and write fluent German to C1 level and fluent English. Previous experience in customer service roles and administration is ideal, although fresh graduates can also be considered. Experience in a B2B environment is also key. Equally as important is a professional and positive attitude and the ability to learn from the full training provided.
The export office is a fast moving environment and you must be highly organised and be able to work to tight deadlines. Hours of work are Monday - Friday, 8.30am - 5pm. The role is an office based position where you will receive full training. You will be working in amazing, brand new hi-tech offices and with a multinational established team.
The company offers a number of benefits such as:
- Profit Related Pay Scheme
- A contributory pension scheme
- Subsidised canteen
- Car parking facilities
Please note that we can only consider applicants who already hold a full UK work permit.
German Export Customer Services employer: Euro London
Contact Detail:
Euro London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land German Export Customer Services
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your German and English skills before the interview. You might be asked to demonstrate your language proficiency on the spot, so brush up on your vocabulary and phrases relevant to customer service and export.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows that you're engaged and eager to learn more about the role and the team you'll be working with. Plus, it gives you a chance to assess if the company is the right fit for you.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and keep you fresh in their minds as they make their decision.
We think you need these skills to ace German Export Customer Services
Some tips for your application 🫡
Show Off Your Language Skills: Since this role requires fluency in both German and English, make sure to highlight your language skills right at the top of your CV. Use specific examples where you've used these languages in a professional setting to really impress us!
Tailor Your CV: Don’t just send out the same CV for every job. Tailor it to match the job description! Focus on your customer service experience and any relevant administrative roles you've had. We want to see how you can support our export sales team specifically.
Be Professional Yet Personable: While we love a professional tone, don’t be afraid to let your personality shine through. A positive attitude is key in a fast-paced environment like ours, so show us that you’re not just qualified, but also a great fit for our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our amazing team!
How to prepare for a job interview at Euro London
✨Brush Up on Your Language Skills
Since the role requires fluency in both German and English, make sure to practice speaking and writing in both languages. Prepare for potential translation tasks during the interview by reviewing common phrases and terminology related to customer service and export processes.
✨Know the Company and Its Culture
Research the company’s values, mission, and recent achievements. Understanding their approach to customer service and how they operate in the export market will help you tailor your answers and show that you’re genuinely interested in being part of their team.
✨Prepare for Customer Service Scenarios
Think about past experiences where you handled customer inquiries or resolved issues. Be ready to discuss specific examples that highlight your problem-solving skills and ability to work under pressure, especially in a fast-paced environment.
✨Show Your Organisational Skills
Given the need to manage multiple tasks and tight deadlines, be prepared to discuss how you stay organised. You might want to share tools or methods you use to prioritise tasks and ensure nothing falls through the cracks, which is crucial in an export customer service role.
