At a Glance
- Tasks: Advise premium clients on luxury travel experiences and handle bookings with top airlines and hotels.
- Company: Global leader in luxury lifestyle management, dedicated to exceptional customer service.
- Benefits: Attractive holiday package, paid sabbaticals, remote work options, and employee discounts.
- Other info: Be part of a diverse, inclusive team with genuine career growth opportunities.
- Why this job: Join a dynamic team and make a real impact in the luxury travel industry.
- Qualifications: Fluent in German and English, with experience in the travel sector and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
To strengthen our client's team in London, we are looking for a professional, motivated and dedicated Travel Consultant (100% - m/f/d) in the field of Luxury Lifestyle Management, to start immediately or by agreement.
The global market leader in lifestyle and travel services. Since 1998, their personalised, first-class and expert service has enabled renowned companies worldwide to achieve the highest levels of customer satisfaction and loyalty. Today, they work with more than 50 global companies and serve millions of customers in over 52 countries from 22 selected locations in the world’s major financial hubs.
Your responsibilities:
- Advising our customers – premium cardholders – by telephone and email in German and English
- Handling customer enquiries, from preparing quotes to invoicing individual trips
- Making bookings with airlines, hotels and travel agencies
- Preparing bespoke quotes and travel documents, as well as drawing up itineraries
- Passionately advising on and arranging travel experiences
- Actively selling special promotions and exclusive offers
Your profile:
- Excellent command of professional German and English, both written and spoken (C2 according to the Common European Framework of Reference)
- Additional language skills in French or Italian would be an advantage
- A university degree or equivalent qualification, ideally in the tourism sector
- Several years’ professional experience in the travel industry, with a tour operator or travel agency
- Knowledge of GDS (preferably Amadeus) and very good knowledge of destinations
- A passion for travel and the luxury lifestyle, including gastronomy, events and culture
- Service-oriented, flexible and able to work under pressure
- Positive attitude and alignment with the company's values
- Strong communication skills
- Willingness to work full-time with a minimum workload of 80%
- Flexibility: willingness to work 5 days a week between 08:00 and 20:00 GMT, Sunday to Thursday, with every third weekend off
Benefits:
- Their employees are at the heart of the company, and they place great importance on recognition and rewards – both through regular appraisals and their annual Extra Mile Awards, where they celebrate those who have gone the extra mile.
- They actively promote the professional development of our employees and support them on their career journey.
- Rewards designed around you: They offer an attractive paid holiday package, including one paid day per year for voluntary work
- Paid sabbaticals – One (1) month’s paid sabbatical after every 5 years of service, without affecting your annual leave
- They offer attractive and flexible working arrangements: employees living within commuting distance work in a hybrid model, whilst remote working is an option for colleagues outside the commuting radius.
- Extra Rewards – An attractive Loyalty Rewards programme with bonuses and gifts as a thank you for your loyalty
- Remote Work Holidays for a limited period – Work from anywhere in the world
- Employee discounts – Access to exclusive travel and lifestyle offers
- Be part of a global, dynamic and inclusive team with diversity at its heart
- Genuine career opportunities in a growing, international company
Who They Are:
A global luxury concierge service, and their travel division offers a unique opportunity to become part of a dynamic team. Their clients and employees are at the heart of everything they do. They assist high-net-worth (HNW) and ultra-high-net-worth (UHNW) clients in organising their leisure and luxury travel.
The goal is simple: they aim to become the world’s most trusted service provider. They deliver their service through a combination of their unique, technology-driven platform and the expertise of their highly qualified Lifestyle Managers. The company is growing rapidly and has ambitious plans to continue innovating and enhancing the lives of their members.
As a certified B Corp, our client is part of a global community of companies committed to making a positive impact on society and the environment.
Their commitment to diversity:
They promote diverse ways of thinking, cultures and experiences. Diversity is a central part of their corporate philosophy, and they are committed to creating an inclusive working environment. All aspects of their working practices – from recruitment to promotion – are based on performance, competence, commitment and business requirements.
Travel Consultant - German speaking in Exeter employer: Euro London
As a leading global luxury concierge service based in London, our client offers an exceptional work environment for Travel Consultants, where employees are valued and recognised for their contributions. With a strong focus on professional development, flexible working arrangements, and unique benefits such as paid sabbaticals and remote work holidays, this company fosters a culture of inclusivity and growth. Join a dynamic team dedicated to delivering unparalleled service to high-net-worth clients while enjoying the perks of a rewarding career in the luxury lifestyle sector.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Consultant - German speaking in Exeter
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Euro London who are looking for fresh talent for roles like Travel Consultant - German speaking.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Euro London and give you a leg up for your Travel Consultant - German speaking application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Travel Consultant - German speaking openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Travel Consultant - German speaking in Exeter
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Travel Consultant - German speaking role at Euro London.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Travel Consultant - German speaking position at Euro London.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Euro London.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Euro London's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Travel Consultant - German speaking.
How to prepare for a job interview at Euro London
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Euro London.
