Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support enterprise applications and troubleshoot software issues in a dynamic team.
- Company: Join a global organisation in technology and information services.
- Benefits: Enjoy hybrid working, competitive salary, bonuses, and a comprehensive benefits package.
- Why this job: Be part of a collaborative culture with opportunities for career growth and impactful work.
- Qualifications: Fluent in German and English, with a degree in computer science or relevant experience.
- Other info: Ideal for tech-savvy individuals eager to support a global team.
The predicted salary is between 28800 - 48000 £ per year.
Overview
Location: Manchester (Hybridworkingavailable)
Salary: Negotiable + discretionary annual bonus
Contract: Permanent, Monday to Friday
We are seeking a German Speaking Enterprise Support professional to join a global organisation’s technology and information services team. This is a fantastic opportunity for someone with strong technical knowledge and bilingual skills to play a key role in supporting enterprise software platforms used across international offices.
The Role
This position will be responsible for supporting the design, implementation, and maintenance of enterprise applications, ensuring systems are operating effectively across offices and remote environments. You will work closely with colleagues to troubleshoot issues, deliver training, and propose enhancements to improve efficiency and user experience.
Key Responsibilities
- Support the design, implementation, and maintenance of enterprise application platforms.
- Troubleshoot and resolve software issues across a wide range of applications.
- Install, upgrade, and maintain enterprise-class software, recommending standards and best practices.
- Produce training materials and deliver sessions to trainers, support staff, and end users.
- Provide additional end-user technical support when required.
- Contribute to continuous improvement projects by recommending new solutions and enhancements.
About You
- Fluent in German and English (written and spoken).
- Degree in computer science or a related field, or equivalent professional experience.
- Prior experience in a software support role.
- Knowledge of Microsoft Windows, Windows Server, M365, and enterprise application administration.
- Understanding of relational databases and software deployment tools.
- Experience providing training, mentoring, or upper-level support to colleagues is an advantage.
- Experience supporting users across a large, multi-office environment is desirable.
What’s on Offer
- Competitive, negotiable salary with bonus opportunities.
- Hybrid working arrangement based in Manchester.
- A collaborative, supportive environment with career development opportunities.
- Comprehensive benefits package, including healthcare, pension, wellbeing initiatives, and employee discounts.
If you are a fluent German speaker with strong technical support experience and want to play an integral role in supporting enterprise applications across a global team, we’d love to hear from you.
Apply now to be considered for this exciting permanent opportunity.
#J-18808-Ljbffr
German Speaking Enterprise Support employer: Euro London Appointments
Contact Detail:
Euro London Appointments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land German Speaking Enterprise Support
✨Tip Number 1
Familiarise yourself with the specific enterprise applications mentioned in the job description. Research their functionalities and common issues users face, so you can demonstrate your knowledge during the interview.
✨Tip Number 2
Brush up on your technical skills related to Microsoft Windows, Windows Server, and M365. Being able to discuss your hands-on experience with these systems will show that you're ready to hit the ground running.
✨Tip Number 3
Prepare examples of how you've successfully supported users in a multi-office environment. Highlight any training sessions you've conducted or improvements you've implemented to enhance user experience.
✨Tip Number 4
Since this role requires bilingual skills, practice discussing technical concepts in both German and English. This will help you feel more confident when communicating with colleagues and users during the interview.
We think you need these skills to ace German Speaking Enterprise Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your technical skills and experience relevant to enterprise support. Emphasise your bilingual abilities in German and English, as well as any specific software or systems you've worked with.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your experience in supporting enterprise applications. Mention specific examples of how you've resolved software issues or improved user experiences in previous roles.
Highlight Relevant Experience: In your application, focus on your previous roles in software support, especially those involving training and mentoring. Detail your familiarity with Microsoft Windows, M365, and any experience with relational databases.
Showcase Continuous Improvement Mindset: Demonstrate your commitment to continuous improvement by mentioning any projects where you proposed enhancements or new solutions. This will show the employer that you're proactive and dedicated to optimising processes.
How to prepare for a job interview at Euro London Appointments
✨Showcase Your Bilingual Skills
Since the role requires fluency in both German and English, be prepared to demonstrate your language skills during the interview. You might be asked to switch between languages or answer questions in German, so practice speaking about your experience in both languages.
✨Highlight Technical Knowledge
Make sure to discuss your technical expertise, especially regarding enterprise applications and software support. Be ready to provide examples of how you've troubleshot issues or implemented solutions in previous roles, as this will show your capability to handle the responsibilities of the position.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think of specific instances where you resolved software issues or improved user experience, and be ready to explain your thought process and the outcomes of your actions.
✨Demonstrate Training Experience
Since the role involves producing training materials and delivering sessions, be prepared to discuss any previous experience you have in training or mentoring others. Highlight your ability to communicate complex information clearly and effectively, as this is crucial for the position.
