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- Tasks: Join our team to handle customer orders and provide top-notch support.
- Company: We're a leading international manufacturer of washroom equipment.
- Benefits: Enjoy a hybrid work model with 3 days in the office and 2 days at home.
- Why this job: Kickstart your career in a dynamic environment with global communication opportunities.
- Qualifications: Fluent German speaker with customer service experience and Zendesk knowledge required.
- Other info: Immediate start for a temporary role with potential for extension.
German-speaking Customer Service Representative
Hybrid – Central London (3 days office, 2 days home)
Immediate Start | Temporary (3+ months)
Pay rate: £15 to £18 p/h depending on experience
We are looking for a German-speaking Customer Care Representative to join a dynamic team in Central London. This is a hybrid role , requiring three days in the office and two days from home . The company is an international leader in manufacturing of washroom equipment.
What You’ll Do:
✔ Handle customer orders and queries efficiently
✔ Provide customer service and support
✔ Communicate with international teams and warehouses
✔ Manage stock availability and order processing
What We’re Looking For:
✅Experience with Zendesk is essential
✅ Fluent German speaker (written & spoken) is essential
✅ Previous customer service experience is essential
✅ Strong communication and problem-solving skills
✅ Available to start immediately
This is a temporary role for a minimum of 3 months, with potential for extension.
Apply now to start ASAP!
German Speaking Customer Service Representative employer: Euro London Appointments
Contact Detail:
Euro London Appointments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land German Speaking Customer Service Representative
✨Tip Number 1
Familiarize yourself with Zendesk, as it's essential for this role. Consider taking a quick online course or watching tutorial videos to brush up on your skills and show that you're proactive.
✨Tip Number 2
Practice your German communication skills, both written and spoken. You might want to engage in conversations with native speakers or use language exchange apps to enhance your fluency.
✨Tip Number 3
Research the company’s products and services, especially their washroom equipment. Understanding their offerings will help you answer customer queries more effectively and demonstrate your interest during the interview.
✨Tip Number 4
Prepare for common customer service scenarios and think about how you would handle them. This will help you showcase your problem-solving skills and readiness to tackle challenges in the role.
We think you need these skills to ace German Speaking Customer Service Representative
Some tips for your application 🫡
Highlight Language Skills: Make sure to emphasize your fluency in German, both written and spoken. Mention any relevant experiences where you used your language skills, especially in customer service.
Showcase Customer Service Experience: Detail your previous customer service roles, focusing on your ability to handle queries and provide support. Use specific examples that demonstrate your problem-solving skills.
Mention Technical Proficiency: If you have experience with Zendesk or similar customer service platforms, be sure to include this in your application. Highlight how you utilized these tools to enhance customer interactions.
Express Availability: Clearly state your availability to start immediately, as this is a key requirement for the role. This shows your eagerness and readiness to join the team without delay.
How to prepare for a job interview at Euro London Appointments
✨Showcase Your Language Skills
Since fluency in German is essential for this role, be prepared to demonstrate your language skills during the interview. Practice common customer service scenarios in German to show your proficiency.
✨Familiarize Yourself with Zendesk
As experience with Zendesk is a must, make sure you understand its features and functionalities. If possible, share examples of how you've used it in previous roles to handle customer queries effectively.
✨Highlight Your Customer Service Experience
Prepare specific examples from your past customer service roles that showcase your problem-solving skills and ability to handle difficult situations. This will help illustrate your capability to manage customer orders and queries efficiently.
✨Understand the Company and Its Products
Research the company and its washroom equipment products before the interview. Being knowledgeable about what they offer will allow you to ask insightful questions and demonstrate your genuine interest in the role.
