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For Companies At a Glance
- Tasks: Support customers in the DACH market and ensure a smooth buying experience.
- Company: Join a prestigious, fast-growing company with a vibrant, multicultural team.
- Benefits: Enjoy a competitive salary, flexitime, on-site parking, and genuine growth opportunities.
- Why this job: Be the voice of a premium brand and create outstanding customer experiences.
- Qualifications: Fluent in German and English, with previous customer service experience required.
- Other info: Must be a driver with access to your own vehicle due to location.
The predicted salary is between 26000 - 29000 £ per year.
Overview
Job Title: German speaking Customer Service Advisor
Location: Chippenham – due to the location you’ll need to be a driver with your own car
Salary: £26,000 – 29,000 per annum (depending on experience)
Contract: Permanent, full-time, Monday – Friday
Are you a fluent German speaker with a passion for delivering exceptional customer experiences? Ready to take your career to the next level in a high-end, international environment?
We’re partnering with a prestigious, fast-growing company that’s looking for a confident and enthusiastic German speaking Customer Service Advisor to join their vibrant and multicultural team.
In this role, you’ll be the voice of a premium brand in the DACH region, helping customers feel valued, heard, and supported at every touchpoint.
In return, you’ll receive:
- An annual salary of up to £29,000 per annum depending on experience
- Full training on the company brand, products and systems
- Flexitime
- Working as part of a friendly, supportive and passionate team in a successful, international and ever-expanding company
- On-site parking
- Genuine opportunities for growth and progression
- And more!
Day-to-day responsibilities will include:
- Support service and sales in the DACH market
- Be a go-to product expert, helping customers with energy and professionalism
- Connect with potential trade clients and assist with account setup
- Build strong relationships by ensuring a smooth buying experience
- And more!
Who we’re looking for:
We’re looking to connect with candidates who are fluent in German and English with previous experience in a similar role. Please note that due to the location of the company, you’ll need to be a driver with access to your own vehicle. To succeed in this role, you’ll be an excellent communicator, be highly organised, and be genuinely excited to create an outstanding customer experience.
If interested, please apply either directly or send your CV directly to Aylin at a.dogancan@eurolondon.com to find out more!
Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission.
We aim to respond promptly to your application – however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client’s requirements.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Customer Service
Industries
- Retail
Note: The original posting contained several additional, non-essential job postings and repeated headings; this refined description focuses on the key responsibilities and requirements of the German speaking Customer Service Advisor role.
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German Speaking Customer Service Advisor employer: Euro London Appointments
Contact Detail:
Euro London Appointments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land German Speaking Customer Service Advisor
✨Tip Number 1
Brush up on your German language skills, especially in customer service terminology. Being fluent is essential, but demonstrating a strong command of industry-specific vocabulary can set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with the DACH market and its cultural nuances. Understanding the preferences and expectations of customers from Germany, Austria, and Switzerland will help you connect better during interviews and show your commitment to the role.
✨Tip Number 3
Prepare to discuss your previous customer service experiences in detail. Think of specific examples where you went above and beyond for a customer, as this will demonstrate your passion for delivering exceptional service.
✨Tip Number 4
Show enthusiasm for the brand and its products. Research the company thoroughly and be ready to express why you want to work there specifically. This genuine interest can make a significant impact during your interview.
We think you need these skills to ace German Speaking Customer Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your fluency in German and English, as well as any relevant customer service experience. Use specific examples that demonstrate your ability to deliver exceptional customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your enthusiasm for the role. Mention why you are interested in working for this prestigious company and how your skills align with their needs.
Highlight Relevant Skills: Emphasise skills that are crucial for the role, such as communication, organisation, and relationship-building. Provide examples of how you've successfully used these skills in previous positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Euro London Appointments
✨Showcase Your Language Skills
Since this role requires fluency in both German and English, be prepared to demonstrate your language proficiency during the interview. You might be asked to switch between languages or answer questions in German, so practice speaking confidently in both.
✨Highlight Customer Service Experience
Emphasise any previous experience you have in customer service roles, especially in a multicultural environment. Share specific examples of how you've handled customer queries or resolved issues, showcasing your ability to create outstanding customer experiences.
✨Research the Company and Its Products
Familiarise yourself with the company’s brand and products before the interview. Understanding their offerings will help you answer questions more effectively and show your genuine interest in the role and the company.
✨Prepare Questions for the Interviewer
Have a few thoughtful questions ready to ask the interviewer about the company culture, team dynamics, or growth opportunities. This shows your enthusiasm for the position and helps you assess if the company is the right fit for you.