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- Tasks: Support sales with post-booking services and handle guest queries in luxury travel.
- Company: Join a leading travel company based in central London, specialising in high-end experiences.
- Benefits: Enjoy a £33,500 salary, hybrid working, and excellent progression opportunities.
- Why this job: Perfect for detail-oriented individuals passionate about premium travel and customer service.
- Qualifications: Fluency in German and English, strong organisational skills, and a proactive mindset required.
- Other info: Work 35 hours a week, with Fridays from home and up to 2 weeks remote work annually.
The predicted salary is between 26700 - 40000 £ per year.
German speaking Customer Experience Advisor
£33,500 + Incentives
London (Mon–Thurs in the office and Fridays from home)
Start date – 4th August
Hours – 35 hours per week (Monday to Friday, 9-5)
Are you fluent in German and passionate about luxury travel? This is a fantastic opportunity to join a leading travel company in a key support role, helping deliver exceptional experiences for international guests.
Based in central London, this hybrid position is ideal for someone who is detail-oriented, organised, and excited by high-end travel.
The role itself:
- Supporting Sales Consultants with post-booking services
- Coordinating accommodation, travel, transfers, documentation etc
- Handling guest queries and provide visa information
- Liaising daily with the Sales team to align on team needs
- Assisting with general admin and day-to-day team support
What we\’re looking for:
- Fluency in German and English (both written and spoken)
- Strong organisational and communication skills
- Customer service, travel, or hospitality experience is a plus
- A proactive, team-oriented mindset and a passion for premium travel
What you’ll get:
- £33,500 salary + incentives
- Hybrid working – 4 days in office, 1 from home (plus up to 2 weeks remote work per calendar year)
- Opportunity to use both your German and English in an international environment
- Excellent progression opportunities in a supportive, dynamic environment
Apply now to grow your career in the world of luxury travel.
Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.
German Speaking Customer Experience Advisor employer: Euro London Appointments
Contact Detail:
Euro London Appointments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land German Speaking Customer Experience Advisor
✨Tip Number 1
Familiarise yourself with the luxury travel industry. Research current trends, popular destinations, and high-end services to demonstrate your passion and knowledge during any interviews or discussions.
✨Tip Number 2
Practice your German and English communication skills. Engage in conversations with native speakers or join language exchange groups to ensure you can articulate your thoughts clearly and confidently in both languages.
✨Tip Number 3
Network with professionals in the travel and hospitality sectors. Attend industry events or connect with people on LinkedIn to gain insights and potentially get referrals that could help you land the job.
✨Tip Number 4
Showcase your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects in previous roles. This will highlight your ability to thrive in a fast-paced environment like luxury travel.
We think you need these skills to ace German Speaking Customer Experience Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your fluency in both German and English. Emphasise any relevant experience in customer service, travel, or hospitality, as these are key for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury travel and your organisational skills. Mention specific experiences that demonstrate your ability to handle guest queries and support sales teams.
Highlight Relevant Skills: In your application, clearly outline your strong communication and organisational skills. Provide examples of how you've successfully managed tasks in a fast-paced environment, especially in customer-facing roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this position.
How to prepare for a job interview at Euro London Appointments
✨Showcase Your Language Skills
Since fluency in German and English is crucial for this role, be prepared to demonstrate your language proficiency during the interview. You might be asked to switch between languages or answer questions in both, so practice speaking clearly and confidently.
✨Highlight Relevant Experience
If you have previous experience in customer service, travel, or hospitality, make sure to discuss it. Share specific examples of how you've handled guest queries or provided exceptional service, as this will show your suitability for the role.
✨Emphasise Organisational Skills
This position requires strong organisational abilities. Be ready to talk about how you manage tasks, prioritise responsibilities, and stay organised in a fast-paced environment. Consider sharing tools or methods you use to keep everything on track.
✨Demonstrate Your Passion for Travel
As the role involves luxury travel, express your enthusiasm for the industry. Share any personal travel experiences or insights that reflect your passion for high-end travel, which can help you connect with the interviewers.
