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- Tasks: Support German clients by processing orders and liaising with sales reps.
- Company: Join a successful family-run company serving EMEA clients in a friendly environment.
- Benefits: Enjoy a supportive team atmosphere and opportunities for growth within the company.
- Why this job: Perfect for those seeking entry-level experience with potential for career advancement.
- Qualifications: Fluent in German and English, with office admin experience and strong communication skills.
- Other info: Onsite role in Waltham Cross, Monday to Friday; apply now to kickstart your career!
The predicted salary is between 24000 - 38400 £ per year.
Our client, a successful family run company working with EMEA clients is looking to appoint a new sales support administrator to work with their German based clients. Based in Waltham Cross, the company operates a Monday-Friday onsite working policy. For this role it is essential to speak fluent German and English both to C1 level. This role can be considered an entry level role where you can grow within the team for future opportunities within the business.
Some of your key duties will include:
- Processing sales orders in English and German
- Liaising with sales reps both in the UK and Germany, working together to ensure the clients requirements are met.
- Providing ongoing support to the UK and German sales reps collaborating and offering support on orders, customer enquiries, product information etc.
- Liaising directly with customers via email and telephone to deal with queries and issues.
- Participating at tradeshows and at showrooms in the UK, France and Germany several times a year, assisting customers, taking orders and offering advice and information regarding products
- Coordinating logistics by working with freight agents and warehouse staff regarding collections and deliveries.
- Key account management for UK and German clients forging strong relationships.
- Credit control for customers based in Germany.
- Administrative ad hoc roles.
The successful candidate:
- Fluency in written and spoken German is essential
- Experience in office administration and in dealing with customers.
- You will be organised and have the ability to multi-task work under pressure in a very busy team.
- Excellent communication skills liaising with the Sales reps and clients.
- You will have a confident and friendly telephone manner
- Experience using Excel and CRM software.
This is an excellent role working within a great friendly company environment. The role is to start ASAP. Do not delay, apply today!
Please note that we can only consider applicants who already hold a full UK work permit.
German Sales Support Administrator employer: Euro London Appointments
Contact Detail:
Euro London Appointments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land German Sales Support Administrator
✨Tip Number 1
Familiarise yourself with the company's products and services. Understanding what they offer will help you engage more effectively with both sales reps and clients, showcasing your enthusiasm and knowledge during any discussions.
✨Tip Number 2
Brush up on your German business terminology. Since you'll be liaising with German clients, having a strong grasp of relevant vocabulary will not only boost your confidence but also demonstrate your commitment to effective communication.
✨Tip Number 3
Network with professionals in the industry. Attend local events or join online forums related to sales support and administration. This can provide valuable insights and connections that may help you stand out as a candidate.
✨Tip Number 4
Prepare for potential role-play scenarios during interviews. Given the customer-facing nature of the job, being able to demonstrate how you would handle specific situations can set you apart from other candidates.
We think you need these skills to ace German Sales Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your fluency in both German and English, as well as any relevant experience in office administration or customer service. Emphasise your organisational skills and ability to multitask.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your experience with sales support and how you can contribute to the team, particularly in liaising with German clients.
Highlight Relevant Skills: In your application, specifically mention your experience with Excel and CRM software, as these are key requirements for the role. Provide examples of how you've used these tools in previous positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter to ensure there are no errors. This is especially important given the bilingual nature of the role; demonstrate your attention to detail in both languages.
How to prepare for a job interview at Euro London Appointments
✨Showcase Your Language Skills
Since fluency in both German and English is essential for this role, be prepared to demonstrate your language skills during the interview. You might be asked to switch between languages or answer questions in both, so practice speaking confidently in both tongues.
✨Highlight Relevant Experience
Even if this is an entry-level position, any experience you have in office administration or customer service will be valuable. Be ready to discuss specific examples of how you've successfully managed tasks or resolved customer issues in the past.
✨Prepare for Team Dynamics
This role involves working closely with sales reps and clients from both the UK and Germany. Think about how you can contribute to a collaborative team environment and be ready to share examples of how you've worked effectively in a team before.
✨Demonstrate Organisational Skills
The job requires multitasking and managing various responsibilities under pressure. Prepare to discuss how you prioritise tasks and stay organised, perhaps by sharing tools or methods you use to keep track of your work.
