Export German Customer Services

Export German Customer Services

Full-Time 24000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the export sales team with customer enquiries, order processing, and translations.
  • Company: Join a successful international company in a dynamic, fast-paced environment.
  • Benefits: Enjoy a competitive salary, profit-related pay, pension scheme, and subsidised canteen.
  • Why this job: Make an impact in a multinational team while developing your language skills.
  • Qualifications: Fluent in German and English, with customer service experience preferred but not essential.
  • Other info: Work in brand new hi-tech offices with full training provided.

The predicted salary is between 24000 - 30000 £ per year.

Location: Kirkby in Ashfield, Nottinghamshire, United Kingdom

Salary: £28k - 30k per year

Job type: Permanent

Our client, an international successful company exporting to Europe, is looking to appoint an export sales administrator to support the export sales team. Based about 30 mins from Nottingham town centre, you will be fluent in German and English to a very high standard, both spoken and written. You will join an international team of around 20 export administrators.

The role is to provide full administrative support to overseas agents, distributors and customers. This involves dealing with a wide variety of customer enquiries, order processing, quotations, despatch and all aspects of customer service. In addition, you would be expected to translate material from English into German and vice versa as part of the role.

It is essential to speak and write fluent German to C1 level and fluent English. Previous experience in customer service roles and administration is ideal, although fresh graduates can also be considered. Experience in a B2B environment is also key. Equally as important is a professional and positive attitude and the ability to learn from the full training provided. The export office is a fast-moving environment and you must be highly organised and able to work to tight deadlines.

The role is office-based, Monday to Friday, 8.30am - 5pm, where full training is provided. You will be working in amazing, brand new hi-tech offices and with a multinational established team.

The company offers a number of benefits such as:

  • Profit Related Pay Scheme
  • A contributory pension scheme
  • Subsidised canteen
  • Car parking facilities

Please note that we can only consider applicants who already hold a full UK work permit.

Export German Customer Services employer: Euro London Appointments

Join a dynamic and international team in Kirkby in Ashfield, where your fluency in German and English will be valued in a fast-paced export environment. Our company not only offers competitive salaries and a range of benefits, including a Profit Related Pay Scheme and a contributory pension, but also fosters a supportive work culture that prioritises employee growth through comprehensive training and development opportunities. With state-of-the-art office facilities and a collaborative atmosphere, this is an excellent opportunity for those seeking meaningful and rewarding employment.
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Contact Detail:

Euro London Appointments Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Export German Customer Services

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and practising common questions. We recommend doing mock interviews with friends or using online resources to boost your confidence and nail that first impression.

✨Tip Number 3

Show off your language skills! Since this role requires fluency in German and English, be ready to demonstrate your abilities during the interview. Consider preparing a short introduction about yourself in both languages.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals to join our team, so don’t hesitate to showcase your skills and enthusiasm!

We think you need these skills to ace Export German Customer Services

Fluent German (C1 level)
Fluent English
Customer Service Experience
Administrative Support
Order Processing
Quotations Management
Despatch Coordination
Translation Skills
B2B Environment Experience
Organisational Skills
Ability to Work to Tight Deadlines
Positive Attitude
Learning Agility

Some tips for your application 🫡

Show Off Your Language Skills: Since this role requires fluency in both German and English, make sure to highlight your language skills prominently in your application. Use examples that showcase your ability to communicate effectively in both languages.

Tailor Your CV: Don’t just send out the same CV for every job. Tailor it to match the specific requirements of the Export Customer Services role. Mention any relevant experience in customer service or administration, especially in a B2B environment.

Be Professional and Positive: The job description emphasises a professional and positive attitude. Make sure your application reflects this. Use a friendly tone but keep it professional, showing that you’re ready to contribute to the team.

Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets to the right people!

How to prepare for a job interview at Euro London Appointments

✨Brush Up on Your Language Skills

Since the role requires fluent German and English, make sure to practice both languages before the interview. Try to engage in conversations or even do mock interviews with a friend to boost your confidence.

✨Know the Company Inside Out

Research the company’s history, values, and recent news. Understanding their operations in the export market will help you answer questions more effectively and show your genuine interest in the role.

✨Prepare for Customer Service Scenarios

Think of examples from your past experiences where you successfully handled customer inquiries or resolved issues. Be ready to discuss these scenarios, as they’ll likely come up during the interview.

✨Show Off Your Organisational Skills

Given that the role is in a fast-paced environment, be prepared to discuss how you manage your time and stay organised. You might want to share specific tools or methods you use to keep track of tasks and deadlines.

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