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- Tasks: Manage customer orders and resolve queries in a fast-paced environment.
- Company: Join a global, multicultural company focused on growth and progression.
- Benefits: Enjoy hybrid working, private healthcare, and a 50% discount on products.
- Why this job: Make a real impact while using your language skills in a supportive team.
- Qualifications: Fluency in Czech or Slovak and English, plus customer service experience required.
- Other info: Permanent, full-time role with opportunities for career advancement.
The predicted salary is between 19200 - 28800 £ per year.
Job Title: Customer Service Advisor (Czech or Slovak)
Location: Nottingham, hybrid
Salary: £24,000 per annum
Contract: permanent, full-time Monday to Friday
Are you looking for a caree within an global, multicultural environment with genuine opportunities for progression and growth? We are seeking a passionate Czech or Slovak speaking Customer Service Advisor to join our client’s expanding team based in Nottingham.
In this exciting role, you’ll be making a clear impact on the company by communicating with customers regarding orders, deliveries, delays and more in a multicultural, fast-paced environment within a team that’s passionate about what they do – if you’re looking to apply your language skills in a varied role, don’t hesitate to apply!
In return, you’ll receive:
- An annual salary of £24,000 per annum
- Hybrid working with 3 days per week working at home
- Working hours of Monday to Friday 8am to 4.30pm
- 50% discount on company products for employees
- Private healthcare
- Working as part of a friendly, supportive and passionate team in an international, well-regarded and growth-oriented company
- Many opportunities for growth and progression
- And more!
Day-to-day responsibilities will include:
- Managing customer orders and returns for wholesale accounts
- Handling and resolving any queries and issues
- Communicating with internal and external stakeholders regarding customer deliveries, delays and customer credit
- Building positive and solid customer relationships, proactively communicating about their orders, new products and stock
- And more!
Who we’re looking for:
If you’re fluent in either Slovak or Czech and English (spoken and written) have had customer service experience and have excellent communication skills, we’d love to connect with you!
To succeed in this role, you’ll be well-organised, have a good working knowledge of Microsoft Office including Excel, and be customer-oriented.
If interested, please apply either directly or send your CV directly to Aylin at to find out more!
Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission.
We aim to respond promptly to your application – however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client’s requirements.
Czech or Slovak Customer Service Advisor employer: Euro London Appointments
Contact Detail:
Euro London Appointments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Czech or Slovak Customer Service Advisor
✨Tip Number 1
Familiarise yourself with the company's products and services. Understanding what they offer will help you communicate effectively with customers and demonstrate your enthusiasm for the role during any interviews.
✨Tip Number 2
Brush up on your customer service skills by practising common scenarios you might encounter in the role. This could include handling complaints or managing order queries, which will prepare you for real-life situations.
✨Tip Number 3
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
✨Tip Number 4
Prepare to showcase your language skills during the interview. Be ready to demonstrate your fluency in Czech or Slovak, as well as English, through role-play exercises or situational questions.
We think you need these skills to ace Czech or Slovak Customer Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and language skills in Czech or Slovak. Use specific examples that demonstrate your ability to handle queries and build customer relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your enthusiasm for working in a multicultural environment. Mention why you are interested in this specific role and how your skills align with the company's needs.
Highlight Relevant Skills: Emphasise your organisational skills and proficiency in Microsoft Office, particularly Excel. Mention any experience you have with managing orders or resolving customer issues, as these are key responsibilities of the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in customer service roles.
How to prepare for a job interview at Euro London Appointments
✨Showcase Your Language Skills
Since the role requires fluency in Czech or Slovak and English, be prepared to demonstrate your language proficiency during the interview. You might be asked to answer questions or even role-play scenarios in both languages.
✨Highlight Customer Service Experience
Discuss your previous customer service roles and provide specific examples of how you've handled customer queries or resolved issues. This will show your potential employer that you have the necessary experience to excel in this position.
✨Familiarise Yourself with Microsoft Office
As the job requires a good working knowledge of Microsoft Office, especially Excel, brush up on your skills before the interview. Be ready to discuss how you've used these tools in past roles to manage data or improve customer interactions.
✨Demonstrate Organisational Skills
Being well-organised is crucial for this role. Prepare to share examples of how you've managed multiple tasks or prioritised workloads in previous jobs. This will help illustrate your ability to thrive in a fast-paced environment.
