Customer Service Advisor (Czech or Slovak)
Customer Service Advisor (Czech or Slovak)

Customer Service Advisor (Czech or Slovak)

Full-Time 19200 - 33600 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Engage with customers about orders and resolve queries in a dynamic team.
  • Company: Join a global, multicultural company focused on growth and progression.
  • Benefits: Enjoy hybrid working, private healthcare, and a 50% discount on products.
  • Why this job: Make a real impact while using your language skills in a supportive environment.
  • Qualifications: Fluency in Czech or Slovak and English, plus customer service experience required.
  • Other info: Work Monday to Friday, 8am to 4.30pm, in a friendly team.

The predicted salary is between 19200 - 33600 £ per year.

Job Title: Customer Service Advisor (Czech or Slovak)

Location: Nottingham, hybrid

Salary: £24,000 per annum

Contract: permanent, full-time Monday to Friday

Are you looking for a caree within an global, multicultural environment with genuine opportunities for progression and growth? We are seeking a passionate Czech or Slovak speaking Customer Service Advisor to join our client’s expanding team based in Nottingham.

In this exciting role, you’ll be making a clear impact on the company by communicating with customers regarding orders, deliveries, delays and more in a multicultural, fast-paced environment within a team that’s passionate about what they do – if you’re looking to apply your language skills in a varied role, don’t hesitate to apply!

In return, you’ll receive:

  • An annual salary of £24,000 per annum
  • Hybrid working with 3 days per week working at home
  • Working hours of Monday to Friday 8am to 4.30pm
  • 50% discount on company products for employees
  • Private healthcare
  • Working as part of a friendly, supportive and passionate team in an international, well-regarded and growth-oriented company
  • Many opportunities for growth and progression
  • And more!

Day-to-day responsibilities will include:

  • Managing customer orders and returns for wholesale accounts
  • Handling and resolving any queries and issues
  • Communicating with internal and external stakeholders regarding customer deliveries, delays and customer credit
  • Building positive and solid customer relationships, proactively communicating about their orders, new products and stock
  • And more!

Who we’re looking for:

If you’re fluent in either Slovak or Czech and English (spoken and written) have had customer service experience and have excellent communication skills, we’d love to connect with you!

To succeed in this role, you’ll be well-organised, have a good working knowledge of Microsoft Office including Excel, and be customer-oriented.

If interested, please apply either directly or send your CV directly to Aylin at to find out more!

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission.

We aim to respond promptly to your application – however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client’s requirements.

Customer Service Advisor (Czech or Slovak) employer: Euro London Appointments

Join a dynamic and multicultural team as a Customer Service Advisor in Nottingham, where your language skills will be valued and your contributions will make a real difference. Enjoy a supportive work culture that prioritises employee growth, offering numerous opportunities for progression alongside benefits like hybrid working, private healthcare, and generous discounts on company products. This is not just a job; it's a chance to thrive in a well-regarded company committed to your success.
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Contact Detail:

Euro London Appointments Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Advisor (Czech or Slovak)

✨Tip Number 1

Familiarise yourself with the company's products and services. Understanding what they offer will help you engage more effectively with customers and demonstrate your enthusiasm for the role during any discussions.

✨Tip Number 2

Brush up on your communication skills, especially in Czech or Slovak. Practising common customer service scenarios can help you feel more confident when interacting with customers and resolving their queries.

✨Tip Number 3

Research the company culture and values. Being able to align your personal values with those of the company can make a strong impression and show that you're a good fit for their team.

✨Tip Number 4

Prepare examples from your previous experience that showcase your problem-solving skills and ability to handle customer inquiries. This will help you articulate your strengths during any interviews or discussions.

We think you need these skills to ace Customer Service Advisor (Czech or Slovak)

Fluency in Czech or Slovak and English (spoken and written)
Customer Service Experience
Excellent Communication Skills
Organisational Skills
Proficiency in Microsoft Office, particularly Excel
Problem-Solving Skills
Ability to Build Positive Customer Relationships
Attention to Detail
Time Management Skills
Adaptability in a Fast-Paced Environment

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your customer service experience and language skills in Czech or Slovak. Use specific examples that demonstrate your ability to handle queries and build relationships with customers.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your enthusiasm for working in a multicultural environment. Mention why you are interested in this role and how your skills align with the company's needs.

Highlight Relevant Skills: Emphasise your organisational skills and proficiency in Microsoft Office, particularly Excel. Provide examples of how you've used these skills in previous roles to improve customer satisfaction or streamline processes.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in a customer service role.

How to prepare for a job interview at Euro London Appointments

✨Showcase Your Language Skills

Since the role requires fluency in Czech or Slovak, be prepared to demonstrate your language proficiency during the interview. You might be asked to answer questions or engage in conversation in your preferred language, so practice speaking clearly and confidently.

✨Highlight Customer Service Experience

Make sure to discuss your previous customer service roles and how they have prepared you for this position. Share specific examples of how you've handled customer queries or resolved issues, as this will show your potential employer that you can thrive in a fast-paced environment.

✨Familiarise Yourself with the Company

Research the company and its products before the interview. Understanding their values, culture, and offerings will help you tailor your answers and show genuine interest in the role. It also allows you to ask insightful questions, which can impress the interviewer.

✨Demonstrate Organisational Skills

As the job requires good organisational skills, be ready to discuss how you manage your time and tasks effectively. You could mention tools or methods you use to stay organised, especially when dealing with multiple customer orders or queries.

Customer Service Advisor (Czech or Slovak)
Euro London Appointments
E
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