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For Companies At a Glance
- Tasks: Lead a team, ensure excellent service, and manage daily operations at Starbucks.
- Company: Join EG Group, a dynamic company passionate about great coffee and customer experience.
- Benefits: Enjoy discounts, bonuses, and access to a vast online learning library!
- Why this job: Step into a leadership role, make an impact, and thrive in a vibrant team culture.
- Qualifications: Previous hospitality or retail experience preferred; supervisory experience is a plus.
- Other info: Apply now to kickstart your career with Starbucks and enjoy fantastic perks!
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Hourly Rate: £13.45 per hour
Bonus Scheme: Quarterly Bonus Incentive!
Company: EG Group
*Please be advised that, as this is a food establishment, there may be potential exposure to allergens in the workplace*
Role Overview
Looking for Your Next Leadership Opportunity? Become a Shift Supervisor at Starbucks!
Are you ready to ensure our products are fresh, tasty, and always available while delivering excellent service? You\’ll work closely with the Store Manager, making beverages, maintaining presentation, and supervising colleagues to ensure tasks are completed efficiently. In the Store Manager\’s absence, you\’ll take charge of shifts and make business decisions, all while leading and motivating the team to reach their goals.
Why Starbucks?
To express our gratitude for your hard work, we offer a variety of benefits for you to enjoy.
- 30% Starbucks Discount on food, drinks, and merchandise!
- 15% Asda Discount Card for extra savings!
- Employee Assistance Program.
- Quarterly Bonus Incentive — work hard and reap the rewards!
- Compassionate Leave for times that matter.
- Free Beverage on Shift.
- EG Cares Benefits & Rewards Platform – Enjoy savings on retail, food, home, garden, electronics, and more!
- Life Assurance.
- Recognition Rewards to celebrate your achievements!
- Learning & Development.
- Work Anniversary Awards to mark your milestones.
- Access to the Learning Hub, featuring the world\’s largest online course library!
A typical day as a supervisor-
- Supervise, delegate tasks, and motivate colleagues to ensure timely completion of duties, while assisting with training and development.
- Promote a welcoming team environment, ensuring excellent customer service and up-selling products.
- Assist the Store Manager with stock control, ordering, banking, and administration, while keeping accurate records of stock and wastage.
- Actively participate in food preparation, ensuring compliance with Food Safety and Health & Safety policies, and maintaining clean waste storage.
- Maintain a vibrant, presentable, and clean store atmosphere while being friendly, happy, and approachable.
- Lead by example, ensuring colleagues adhere to uniform regulations, and provide cover during busy periods or absences.
- Prepare coffee, food, and other beverages in line with formula standards.
Got what it takes?
Are you ready to take the next step in your career? While supervisory experience is preferred, if you\’ve worked in hospitality or retail and feel prepared to move into a leadership role, we encourage you to apply. This is your chance to step up, lead a team, and make an impact.
Apply today to start your fantastic career as our Starbucks Shift Supervisor! To apply, please email a copy of your CV to applications@eg.group with the reference ‘Starbucks Shift Supervisor – Wisley South – 114135’.
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Starbucks Shift Supervisor employer: Euro Garages
Contact Detail:
Euro Garages Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Starbucks Shift Supervisor
✨Tip Number 1
Familiarise yourself with Starbucks' values and mission. Understanding their commitment to quality and customer service will help you align your answers during any interviews, showcasing that you're a great fit for the team.
✨Tip Number 2
Highlight any previous leadership experience you have, even if it's not in a supervisory role. Discuss how you've motivated or trained others, as this will demonstrate your potential to lead a team effectively.
✨Tip Number 3
Prepare to discuss your knowledge of food safety and health regulations. Being able to articulate your understanding of these policies will show that you take the role seriously and are ready to maintain a safe environment.
✨Tip Number 4
Practice your customer service skills. Be ready to share examples of how you've handled difficult situations or provided excellent service in the past, as this is crucial for a role that involves direct interaction with customers.
We think you need these skills to ace Starbucks Shift Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or retail, especially any supervisory roles. Use keywords from the job description to demonstrate that you understand the responsibilities of a Shift Supervisor.
Craft a Compelling Cover Letter: Write a cover letter that showcases your leadership skills and passion for customer service. Mention specific examples of how you've motivated a team or improved service in previous roles.
Highlight Relevant Skills: Emphasise skills that are crucial for the role, such as teamwork, communication, and problem-solving. Mention any experience with food safety and health regulations, as this is important in a food establishment.
Follow Application Instructions: When applying, ensure you send your CV to the specified email address with the correct reference. Double-check for any additional requirements mentioned in the job listing to avoid missing out on your application.
How to prepare for a job interview at Euro Garages
✨Show Your Leadership Skills
As a Shift Supervisor, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or taken charge in a busy environment.
✨Know the Starbucks Brand
Familiarise yourself with Starbucks' values, products, and customer service standards. Being able to discuss what makes Starbucks unique will show your genuine interest in the role and the company.
✨Prepare for Situational Questions
Expect questions that assess how you would handle specific situations, such as dealing with difficult customers or managing staff during peak hours. Think of scenarios where you’ve successfully navigated challenges in previous roles.
✨Emphasise Your Customer Service Experience
Customer service is key in this role. Highlight your experience in hospitality or retail, focusing on how you've gone above and beyond to ensure customer satisfaction and how you can bring that to Starbucks.
