At a Glance
- Tasks: Lead a team, ensure excellent service, and manage daily operations at Starbucks.
- Company: Join EG Group, a dynamic company passionate about great coffee and customer experience.
- Benefits: Enjoy discounts, bonuses, free beverages, and access to extensive learning resources.
- Why this job: Step into a leadership role, make an impact, and thrive in a vibrant team environment.
- Qualifications: Previous hospitality or retail experience preferred; supervisory skills are a plus.
- Other info: Apply now to kickstart your career as a Shift Supervisor at Starbucks!
Hourly Rate: £13.05 per hour
Bonus Scheme: Quarterly Bonus Incentive!
Company: EG Group
Please be advised that, as this is a food establishment, there may be potential exposure to allergens in the workplace.
Role Overview
Looking for Your Next Leadership Opportunity? Become a Shift Supervisor at Starbucks! Are you ready to ensure our products are fresh, tasty, and always available while delivering excellent service? You'll work closely with the Store Manager, making beverages, maintaining presentation, and supervising colleagues to ensure tasks are completed efficiently. In the Store Manager's absence, you'll take charge of shifts and make business decisions, all while leading and motivating the team to reach their goals.
Why Starbucks?
- 30% EG Starbucks Discount on food, drinks, and merchandise!
- 15% Asda Discount Card for extra savings!
- Employee Assistance Program.
- Quarterly Bonus Incentive—work hard and reap the rewards!
- Compassionate Leave for times that matter.
- Free Beverage on Shift.
- EG Cares Benefits & Rewards Platform - Enjoy savings on retail, food, home, garden, electronics, and more!
- Life Assurance.
- Recognition Rewards to celebrate your achievements!
- Learning & Development.
- Work Anniversary Awards to mark your milestones.
- Access to the Learning Hub, featuring the world's largest online course library!
A typical day as a supervisor
- Supervise, delegate tasks, and motivate colleagues to ensure timely completion of duties, while assisting with training and development.
- Promote a welcoming team environment, ensuring excellent customer service and up-selling products.
- Assist the Store Manager with stock control, ordering, banking, and administration, while keeping accurate records of stock and wastage.
- Actively participate in food preparation, ensuring compliance with Food Safety and Health & Safety policies, and maintaining clean waste storage.
- Maintain a vibrant, presentable, and clean store atmosphere while being friendly, happy, and approachable.
- Lead by example, ensuring colleagues adhere to uniform regulations, and provide cover during busy periods or absences.
- Prepare coffee, food, and other beverages in line with formula standards.
Got what it takes?
Are you ready to take the next step in your career? While supervisory experience is preferred, if you've worked in hospitality or retail and feel prepared to move into a leadership role, we encourage you to apply. This is your chance to step up, lead a team, and make an impact.
Apply today to start your fantastic career as our Starbucks Shift Supervisor! To apply, please email a copy of your CV to applications@eg.group with the reference ‘Starbucks Shift Supervisor - Tewkesbury - 113005’.
Starbucks Shift Supervisor employer: Euro Garages
Contact Detail:
Euro Garages Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Starbucks Shift Supervisor
✨Tip Number 1
Familiarise yourself with Starbucks' values and mission. Understanding their commitment to quality and customer service will help you align your answers during interviews and demonstrate that you're a good fit for the team.
✨Tip Number 2
Showcase your leadership skills by preparing examples from your past experiences where you've successfully led a team or managed a project. This will highlight your capability to take charge in the absence of the Store Manager.
✨Tip Number 3
Research common challenges faced in the food and beverage industry, particularly in a supervisory role. Being able to discuss these challenges and how you would address them can set you apart from other candidates.
✨Tip Number 4
Prepare questions to ask during your interview about team dynamics and training opportunities. This shows your interest in not just the role, but also in fostering a positive work environment and personal development.
We think you need these skills to ace Starbucks Shift Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or retail, especially any supervisory roles. Emphasise skills like team leadership, customer service, and task delegation.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific reasons why you want to work at Starbucks and how your experience aligns with the responsibilities of a Shift Supervisor.
Highlight Relevant Skills: In your application, focus on key skills such as communication, problem-solving, and the ability to motivate a team. Provide examples of how you've successfully led a team or improved customer service in previous roles.
Follow Application Instructions: Ensure you send your application to the correct email address and include the job reference 'Starbucks Shift Supervisor - Tewkesbury - 113005' in the subject line. Double-check for any additional requirements mentioned in the job description.
How to prepare for a job interview at Euro Garages
✨Show Your Leadership Skills
As a Shift Supervisor, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or taken charge in a challenging situation.
✨Know the Starbucks Brand
Familiarise yourself with Starbucks' values, products, and customer service standards. Being able to discuss what makes Starbucks unique will show your genuine interest in the role and the company.
✨Prepare for Situational Questions
Expect questions that assess how you would handle specific scenarios, such as dealing with difficult customers or managing staff during busy periods. Think of relevant examples and practice articulating your thought process.
✨Emphasise Your Customer Service Experience
Customer service is key in this role. Highlight any previous experience you have in hospitality or retail, focusing on how you ensured customer satisfaction and contributed to a positive environment.