At a Glance
- Tasks: Lead a dynamic team, manage daily operations, and create memorable customer experiences.
- Company: Join EG Group, a vibrant company passionate about coffee and customer service.
- Benefits: Enjoy 30% off Starbucks products, quarterly bonuses, and access to a vast online learning library.
- Why this job: Be part of a supportive culture that values your contributions and offers growth opportunities.
- Qualifications: Previous management experience in retail or hospitality and a passion for exceptional customer service.
- Other info: Must pass a DBS check; flexible shifts including weekends and holidays.
The predicted salary is between 24000 - 32000 £ per year.
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Bonus Scheme: Quarterly Bonus Incentive!
Company: EG Group
*Please be advised that, as this is a food establishment, there may be potential exposure to allergens in the workplace*
Role Overview
Join Us as a Passionate Starbucks Store Manager!
Are you ready to step into a leadership role at our Starbucks store and make a difference? We’re looking for an enthusiastic Store Manager who can inspire their team and be the driving force behind our store\’s success. With a focus on maintaining exceptional standards and delivering top-notch products, you’ll ensure we consistently meet our goals. Do you have the passion to motivate others and create memorable customer experiences? Are you prepared to manage daily operations, oversee waste control, and promote sales effectively? If you’re ready to lead by example and jump in wherever needed—whether it’s crafting beverages, ensuring cleanliness, or serving our loyal customers—we can’t wait to meet you!
Why Starbucks?
To express our gratitude for your hard work, we offer a variety of benefits for you to enjoy.
- 30% EG Starbucks Discount on food, drinks, and merchandise!
- Employee Assistance Program.
- Quarterly Bonus Incentive —work hard and reap the rewards!
- Compassionate Leave for times that matter.
- Free Beverage on Shift.
- EG Cares Benefits & Rewards Platform – Enjoy savings on retail, food, home, garden, electronics, and more!
- Life Assurance.
- Recognition Rewards to celebrate your achievements!
- Learning & Development.
- Work Anniversary Awards to mark your milestones.
- Access to the Learning Hub, featuring the world\’s largest online course library!
A typical day as a store manager-
- Ensure compliance with Starbucks operating procedures for successful store evaluations and maintain high standards in health, food safety, and hygiene procedures.
- Manage inventory, stock control, and merchandising standards, including weekly stock takes and maintaining accurate temperature records.
- Drive down waste and inefficiency by reviewing processes, monitoring waste and labour costs, and implementing action plans to meet targets.
- Handle cash management, including variances, banking summaries, and theft incidents, while preparing and analysing budgets and expenditure.
- Coach, mentor, and support team members, fostering a welcoming environment and ensuring effective training and development.
- Recruit new colleagues, prepare rotas in line with labour percentages, and motivate the team to promote and upsell offers while maintaining positive relationships and addressing individual needs.
- Manage grievance and disciplinary cases in accordance with company policy and recognise individual and team accomplishments.
Got what it takes?
- Previous management experience in a retail or hospitality environment.
- A passion for providing exceptional customer service and creating a welcoming atmosphere.
- Flexibility to work various shifts, including weekends and holidays, as needed.
- Ability to communicate effectively with team members, customers, and upper management.
Apply today to start your fantastic career as our Starbucks Store Manager! To apply please email a copy of your cover letter and CV to applications@eg.group with the reference ‘Starbucks Store Manager – Whitchurch – 116524’
Please note – you are required to successfully pass a DBS check, which will be funded by EG Group.
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Starbucks Manager employer: Euro Garages
Contact Detail:
Euro Garages Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Starbucks Manager
✨Tip Number 1
Familiarise yourself with Starbucks' core values and mission. Understanding their commitment to customer service and community engagement will help you align your leadership style with their expectations, making you a more attractive candidate.
✨Tip Number 2
Network with current or former Starbucks employees. They can provide valuable insights into the company culture and what it takes to succeed as a Store Manager, which can give you an edge during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams in the past. Highlight your experience in coaching and mentoring, as well as any initiatives you've implemented that improved team performance or customer satisfaction.
✨Tip Number 4
Showcase your understanding of inventory management and cost control. Be ready to talk about how you've previously handled stock control and waste reduction, as these are key responsibilities for the role.
We think you need these skills to ace Starbucks Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant management experience in retail or hospitality. Emphasise your leadership skills, customer service achievements, and any specific examples of how you've motivated a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the Starbucks brand and your understanding of the role. Mention how you can contribute to maintaining high standards and creating memorable customer experiences.
Highlight Relevant Skills: In your application, focus on skills such as inventory management, cash handling, and team coaching. Provide examples of how you've successfully managed these areas in previous roles.
Follow Application Instructions: Ensure you follow the application instructions carefully. Email your CV with the correct reference 'Store Manager, Forfar 114604' to avoid any confusion during the selection process.
How to prepare for a job interview at Euro Garages
✨Show Your Passion for Customer Service
As a Starbucks Manager, your ability to create memorable customer experiences is crucial. Be prepared to share specific examples of how you've gone above and beyond for customers in previous roles.
✨Demonstrate Leadership Skills
Highlight your management experience by discussing how you've successfully led teams in the past. Share stories that showcase your ability to motivate, coach, and develop team members.
✨Know Your Numbers
Familiarise yourself with key performance indicators relevant to retail management, such as inventory control and waste management. Be ready to discuss how you’ve managed budgets and driven down costs in previous positions.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as managing a grievance or dealing with a difficult customer. Think through your responses in advance to demonstrate your problem-solving skills and adherence to company policies.