At a Glance
- Tasks: Lead a dynamic team, ensure top-notch customer service, and maintain store standards.
- Company: Join the Starbucks family and be part of a global brand.
- Benefits: Enjoy free drinks, flexible shifts, and career growth opportunities.
- Other info: Flexible working hours with a supportive team environment.
- Why this job: Make a difference in customers' days while developing your leadership skills.
- Qualifications: Previous experience in hospitality or retail is a plus, but passion is key.
The predicted salary is between 28000 - 30000 £ per year.
Location: Heath & S44 5SF
Hourly Rate: £13.55
Perks: EG Cares Benefits & Rewards Platform – savings across retail, food, home, electronics and more. 30% Starbucks discount on food, drinks, and merchandise & Quarterly Bonus Incentive.
Please be advised that, as this is a food establishment, there may be potential exposure to allergens in the workplace.
Do you thrive in a fast-paced environment and enjoy leading by example? In this role, you’ll help ensure our products are fresh, tasty, and readily available while delivering outstanding customer service. Working alongside the Store Manager, you’ll prepare beverages, maintain excellent store standards, and support colleagues to keep operations running smoothly. You’ll also take ownership of shifts in the Store Manager’s absence, making decisions and motivating the team to deliver great results every day.
Why Join Us?
- Free beverage on every shift
- 24/7 Virtual GP & Wellbeing Service
- Employee Assistance Programme
- Recognition rewards and work anniversary awards
- Career progression opportunities and access to one of the world’s largest online learning libraries
- Compassionate leave when it matters most
- Life Assurance
- Guaranteed contracted hours
A typical day as a Shift Manager:
- Lead and inspire the team by supervising daily operations, delegating tasks, and motivating colleagues to deliver great results while supporting their training and development.
- Create exceptional customer experiences by building a welcoming atmosphere, delivering outstanding service, and helping customers discover products they’ll love.
- Support smooth store operations by assisting the Store Manager with stock control, ordering, banking, and administration while maintaining accurate records.
- Champion quality and safety by taking an active role in food preparation, ensuring high standards of food safety, health and safety, and cleanliness are maintained throughout the store.
- Keep the store looking its best by creating an inviting, vibrant, and well-presented environment where customers and colleagues enjoy spending time.
- Lead by example every day by setting high standards, supporting the team during busy periods, and stepping in to keep operations running smoothly when needed.
- Craft great products with confidence by preparing coffee, food, and beverages to brand standards, delivering quality and consistency with every order.
What we’re looking for:
- Previous supervisory experience is preferred, but not essential.
- Experience in hospitality, retail, or a customer-focused environment.
- A passion for delivering excellent customer service and creating great experiences.
- Confidence to lead, motivate, and support a team in a fast-paced environment.
- A proactive attitude with the ability to make decisions and take ownership.
- Strong communication and organisational skills.
- A willingness to learn, develop, and take the next step in your career.
- Enthusiasm to make an impact and help drive team success.
Shift Information: Flexible working options available. Shifts may include early mornings, evenings, weekends, and busy travel periods. Full-time average shift 8 hours.
Ready to Apply? If you’re looking for a role where you can develop new skills, work with a great team, and bring a little happiness to every customer’s day, we’d love to hear from you. Apply today and start your Starbucks journey.
Interested in joining the team? Submit your application today by emailing your CV to applications@eg.group and include the reference ‘Starbucks Shift Manager – Heath’ so we can process your application quickly.
Starbucks Shift Manager in Heath employer: Euro Garages
At Starbucks, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters teamwork and personal growth. As a Shift Manager in Heath, you'll enjoy benefits like a free beverage on every shift, access to a 24/7 Virtual GP, and career progression opportunities within one of the world's most recognised brands. Join us to lead a passionate team, create memorable customer experiences, and thrive in a supportive environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Starbucks Shift Manager in Heath
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Euro Garages. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Euro Garages
Don't be shy about reaching out to Euro Garages directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Starbucks Shift Manager in Heath
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Euro Garages and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Euro Garages
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
