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- Tasks: Lead the transition to a new office and manage front-of-house operations.
- Company: Join EG Group, a global leader in convenience retail.
- Benefits: Enjoy a performance bonus, ASDA discounts, and career development opportunities.
- Why this job: Be at the forefront of an exciting office move and make a real impact.
- Qualifications: Experience in facilities management and strong leadership skills required.
- Other info: Dynamic role with opportunities for growth in a global organisation.
The predicted salary is between 36000 - 60000 £ per year.
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Role: Front of House & Facilities Manager
Location: Blackburn / Bolton
Contract: Full-Time / Permanent
Company: EG Group
This role involves travel to and from Blackburn and Bolton.
About the Role:
EG Group are moving into a brand-new, state-of-the-art office, and we’re looking for a Front of House & Facilities Manager to lead the transition and keep everything running smoothly from day one!
In this unique role, you’ll get involved well before we open the doors!
Working alongside our contractors and leadership team, you’ll guide us through the CAT A/B/C build phases, advise on operational readiness, and make sure that every FM element, from cleaning and security to compliance and maintenance, is in place and ready to go.
Following the relocation, the role will transition into business-as-usual (BAU) management, with responsibility for the ongoing delivery, monitoring, and continuous improvement of all facilities and front-of-house services.
What you’ll be doing:
- Manage all facilities and front-of-house operations during relocation and post-move.
- Oversee front-of-house operations, including reception, visitor management, and meeting room coordination, ensuring a professional and efficient experience for staff, clients, and visitors.
- Act as liaison between contractors, designers, and internal stakeholders during design, fit out, and commissioning of the new premises.
- Procure and manage FM service providers, including cleaning, security, maintenance, waste, and catering services.
- Develop operational procedures, workflows, and service level agreements (SLAs).
- Coordinate commissioning and testing of building systems (HVAC, electrical, fire safety, lifts, security).
- Oversee day-to-day operations of the building, including maintenance, security, cleaning, and health & safety compliance.
- Conduct regular inspections, audits, and risk assessments.
- Monitor budgets, control costs, and identify efficiency improvements.
- Lead sustainability initiatives and drive continuous improvement in FM services
Relocation & Move-In:
- Liaise with contractors and stakeholders; oversee fit-out, commissioning, and office moves.
- Manage FM service providers and ensure systems, procedures, and staff training are in place.
BAU Facilities Management:
- Oversee building operations, maintenance, security, cleaning, and compliance.
- Manage suppliers, budgets, audits, and drive efficiency and sustainability improvements.
BAU Front-of-House:
- Manage reception, visitor services, and meeting rooms.
- Supervise staff, maintain high standards, and support events and internal logistics.
This list is not exhaustive and may be added to or amended from time to time.
What we’re looking for:
- Proven experience in facilities and/or front-of-house management.
- Knowledge of building systems, maintenance, and H&S regulations.
- Exceptional leadership, organisation, and customer service skills.
- Proactive, adaptable, and committed to high standards.
- Bonus: IOSH, NEBOSH, or FM qualifications.
Why Join EG Group:
- Access to pool car for business travel, or where using own car, business travel will be fully expensed – For the transition period, ending when the relocation is complete
- Performance Based Bonus Scheme
- Access to Apprenticeships and accredited qualifications
- Career development and progression opportunities within a global organization.
- ASDA Discount Card – 15% off all ASDA stores
- Free Secure Car Parking
- Dress Down Fridays
- Prayer and Ablution Facilities
- Work Anniversary Rewards
- Free Eye Test
Who are EG Group?
EG Group is a leading global convenience retailer, operating a wide range of brands across multiple sectors including fuel, foodservice, and grocery retail. With a presence in up to 7 countries and a commitment to innovation and customer service, EG Group continues to expand its portfolio and reach. Our company is focused on delivering value to its customers, partners, and stakeholders through efficient operations and strategic growth.
Please note – the successful applicant will be subject to a DBS check which will be funded by EG Group.
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Front of House & Facilities Manager employer: Euro Garages
Contact Detail:
Euro Garages Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House & Facilities Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your experience in front-of-house and facilities management. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've successfully managed teams or projects in the past, especially in high-pressure situations. This will demonstrate your ability to handle the transition and ongoing operations effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Front of House & Facilities Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Front of House & Facilities Manager role. Highlight your relevant experience in facilities management and customer service, and don’t forget to mention any qualifications like IOSH or NEBOSH if you have them!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your leadership skills and how you can contribute to the smooth transition into the new office. Keep it engaging and personal!
Showcase Your Achievements: When filling out your application, don’t just list your duties from previous jobs. Instead, showcase your achievements! Did you improve efficiency or save costs? Share those successes to stand out from the crowd.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application goes directly to us. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Euro Garages
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Front of House & Facilities Manager role. Familiarise yourself with the responsibilities listed in the job description, especially around managing operations during relocation and overseeing front-of-house services. This will help you speak confidently about how your experience aligns with their needs.
✨Showcase Your Leadership Skills
This role requires exceptional leadership and organisational skills. Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how you ensured high standards and customer service, as these are key aspects of the job.
✨Be Ready to Discuss Compliance and Safety
Given the importance of health and safety regulations in facilities management, brush up on relevant H&S regulations and building systems. Be prepared to discuss how you've handled compliance in previous roles, as this will demonstrate your capability to manage risks effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the transition process to the new office and how success will be measured in this role. This shows your genuine interest in the position and helps you gauge if the company culture aligns with your values.