At a Glance
- Tasks: Build relationships with trade customers and drive sales in our branches.
- Company: Join LKQ Euro Car Parts, a leader in the automotive parts industry.
- Benefits: Enjoy flexible working, competitive salary, enhanced leave, and exclusive discounts.
- Why this job: Be part of a people-first culture with genuine career growth opportunities.
- Qualifications: Strong communication skills and a passion for customer service are essential.
- Other info: Work collaboratively with teams to meet customer needs and improve service.
The predicted salary is between 24000 - 36000 £ per year.
As a Sales Advisor within our branches, you are pivotal to the success of the business. You will build relationships with trade customers on a regular basis both in person in the branch and over the phone, aiming to win new business and cement relationships with existing trade customers ultimately delivering on our customer promise.
Why work for us:
- People First: We value our employees just as much as our customers.
- Work-Life Balance: Flexible working options to support your lifestyle.
- Career Growth: Genuine opportunities for progression in a thriving industry.
- Passion for Excellence: Join a team dedicated to being the best at what we do.
Key Responsibilities
- Build relationships with customers aiming to win sales, improve margin and have excellent customer service within the branch.
- Become an expert in LKQ Euro Car Parts product offerings to customers and be seen as the trusted advisor.
- Working collaboratively with the other areas of the branch, ensuring that the customer needs are met.
- Ensure all call backs are completed in a timely manner.
- Work closely with other internal teams across the business to understand our products and be one step ahead of our customer needs.
- Work with the Warehouse Supervisor to understand customer returns and look to reduce our return rate by building better relationships with our customers.
- Utilising relevant business data to understand the opportunities across all customer bands and product groups.
Skills and Experience:
- Great communication skills demonstrate the ability to develop customer relationships and drive customer connectivity.
- High levels of focus, energy and drive.
- Good business acumen.
- Always delivering best in class service to establish customer experience excellence.
What we offer:
- Competitive Salary – We regularly review our salaries to keep your earnings competitive.
- Enhanced Annual Leave – Enjoy a great work-life balance with plenty of time off to recharge.
- Exciting Career Growth – Unlock personal development and career opportunities across the UK & Europe.
- Pension Contributions – We invest in your future with our contributory pension scheme.
- Life Assurance for Peace of Mind – Providing financial security for you and your loved ones.
- 24/7 Employee Assistance Programme – Confidential support for you and your family, whenever you need it.
- Exclusive Gym Discounts – Stay fit and healthy with reduced memberships at top health clubs.
- Comprehensive Healthcare Perks – Access an online GP, a hospital plan, and other wellness benefits.
- Cycle to Work Scheme – Save money while staying active with tax-free bike purchases.
- Retail & Staff Discounts – Enjoy exclusive savings on popular brands and products.
Parts Sales Advisor employer: Euro Car Parts
Contact Detail:
Euro Car Parts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Sales Advisor
✨Tip Number 1
Familiarise yourself with LKQ Euro Car Parts' product offerings. Understanding the products inside out will not only help you in conversations with customers but also position you as a trusted advisor, which is crucial for building strong relationships.
✨Tip Number 2
Practice your communication skills by engaging with friends or family about their experiences with customer service. This will help you refine your approach to developing customer relationships and ensure you can convey information clearly and effectively.
✨Tip Number 3
Network with current employees or industry professionals to gain insights into the company culture and expectations. This can provide you with valuable information that can help you tailor your approach during interviews.
✨Tip Number 4
Stay updated on industry trends and customer needs by following relevant news sources and forums. This knowledge will enable you to engage in meaningful conversations with potential customers and demonstrate your commitment to providing excellent service.
We think you need these skills to ace Parts Sales Advisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and skills required for the Parts Sales Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Tailored CV: Update your CV to reflect relevant experience in sales and customer service. Emphasise your communication skills and any previous roles where you built strong customer relationships.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've successfully engaged with customers and driven sales in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism.
How to prepare for a job interview at Euro Car Parts
✨Know Your Products
Familiarise yourself with LKQ Euro Car Parts' product offerings. Being able to discuss specific products and their benefits will show your potential employer that you're serious about the role and can be a trusted advisor to customers.
✨Demonstrate Your Communication Skills
Since building relationships with customers is key, practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully built rapport in previous roles or situations.
✨Showcase Your Business Acumen
Be ready to discuss how you can drive sales and improve margins. Think of ways you've identified opportunities in past roles and be prepared to share these insights during the interview.
✨Emphasise Customer Service Excellence
Prepare to talk about your approach to delivering exceptional customer service. Share specific examples where you've gone above and beyond to meet customer needs, as this aligns with the company's passion for excellence.